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Back Office Specialist - Italian (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center 1500-392 Porto, Portugal, Lisboa €920 - €1 667/mês mercado Posted 3 weeks ago
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Applications
05/03/2026
Há 3 weeks ago

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Este anúncio foi sincronizado a partir da fonte externa Randstad para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.randstad.pt.

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Description

Original View enhanced

We are seeking highly motivated professionals to join a dynamic back-office team within the motor insurance sector.You will be joining a leading , where you will support essential administrative operations related to car insurance policies.This represents an excellent opportunity for career growth in a structured, international, and fast-paced environment.Apply now!

Your role:Ensure proper registration records in the information systems;Manage automotive claim repair following contract coverage;Check the admissibility of requests;Contact by phone all departments needed;Contact by mail all departments needed;Analyze records and check insurability and the financial risk based on their knowledge and tools to support the decision in accordance with the procedures and the rules of delegation;Notify the decisions to customers and/or business partners;Ensure administrative management of all operations prearranged;Ensure compliance with established standards of quality, security and control operations and risk management as defined in the working procedures;Guarantee a healthy team spirit;Demonstrate a professional response to stress;Guarantee the continuity and stability of team;Propose improvements to working methods and assist in the implementation of these improvements;Be source of proposals and suggestions in order to improve daily work;Ensure the feedback to the hierarchy and alert when necessary;Contribute to the proper functioning of the team, particularly in terms of knowledge sharing and maintenance of good working relations between the teams, customers and suppliers;Ensure compliance with professional secrecy data confidentiality; Your skills:Fluent spoken and written Italian (C2 or native)Good command of English or PortugueseExperience in customer support, administration, and other related areas is valuedExperience in mechanics is also highly valuedStrong attention to detail and excellent organizational skills.Comfortable working with digital tools and administrative processes.Ability to manage multiple tasks and priorities effectively in a structured environment.Proactive, adaptable, and a strong team player with good communication skills.Basic knowledge of automotive mechanics is an advantage.

Weather on start day

Tuesday, 31 de March — Clear sky · Max 24° · Min 15° · Rain 0% (0mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Wed, 1 Apr
    Partly cloudy
    Max 23° · Min 15°
  • Thu, 2 Apr
    Partly cloudy
    Max 22° · Min 14°
  • Fri, 3 Apr
    Partly cloudy
    Max 24° · Min 11°
  • Sat, 4 Apr
    Clear sky
    Max 23° · Min 13°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
1500-392 Porto, Portugal, Lisboa
Start
05/03/2026
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Salário de Mercado

€920 - €1 667/mês