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Descrição
Are you deeply enthusiastic about the automotive sector?
Are you fluent in German and possess a strong command of English?Do you find fulfillment in assisting others and boast a track record in customer support?This exclusive chance with a thriving .
Your role:managing incoming claims submitted by customers who have purchased vehicles internationally;assessing claims submitted by individual buyers for eligibility, using internal resources and evidence provided by buyers;monitoring open claims that require additional information to reach a resolution (such as missing details from buyers or supplementary information from the selling country);overseeing cases scheduled for closure that involve payment to the buyer or necessitate final settlement;furnishing comprehensive responses to buyers regarding case resolutions, based on evidence and internal evaluations performed during the claims assessment;communication with buyers will primarily occur via email;ensuring all aforementioned tasks are executed and monitored in a prompt manner, upholding commitments and deadlines.
Your skills:high school diploma (mandatory);call center experience (an advantage);fluent level of German;advanced English (C1);resilience and commitment to the project;customer focus;customer orientation,
Meteorologia no dia de início
terça-feira, 24 de fevereiro — Parcialmente nublado · Máx 17° · Mín 13° · Chuva 10% (0mm) · Vento 17 km/h
Previsão para os dias seguintes
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qua, 25 fevAguaceirosMáx 17° · Mín 14°
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qui, 26 fevParcialmente nubladoMáx 21° · Mín 11°
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sex, 27 fevAguaceirosMáx 16° · Mín 11°
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sáb, 28 fevParcialmente nubladoMáx 16° · Mín 10°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Atendimento / Call Center
- Estado
- —
- Localização
- 2725-234 Lisbon (hybrid), Lisboa
- Início
- 17/12/2025
Salário de Mercado
€920 - €2 245/mês