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Buyer Claim Support Assistant - German (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center 2725-234 Lisbon (hybrid), Lisboa €920 - €1 667/mês mercado Posted 3 months ago
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Applications
17/12/2025
Há 3 months ago

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Randstad para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.randstad.pt.

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Description

Are you deeply enthusiastic about the automotive sector?

Are you fluent in German and possess a strong command of English?Do you find fulfillment in assisting others and boast a track record in customer support?This exclusive chance with a thriving .

Your role:managing incoming claims submitted by customers who have purchased vehicles internationally;assessing claims submitted by individual buyers for eligibility, using internal resources and evidence provided by buyers;monitoring open claims that require additional information to reach a resolution (such as missing details from buyers or supplementary information from the selling country);overseeing cases scheduled for closure that involve payment to the buyer or necessitate final settlement;furnishing comprehensive responses to buyers regarding case resolutions, based on evidence and internal evaluations performed during the claims assessment;communication with buyers will primarily occur via email;ensuring all aforementioned tasks are executed and monitored in a prompt manner, upholding commitments and deadlines.

Your skills:high school diploma (mandatory);call center experience (an advantage);fluent level of German;advanced English (C1);resilience and commitment to the project;customer focus;customer orientation,

Weather on start day

Saturday, 11 de April — Partly cloudy · Max 17° · Min 12° · Rain 13% (0mm) · Wind 31 km/h

Previsão para os dias seguintes

  • Sun, 12 Apr
    Partly cloudy
    Max 16° · Min 11°
  • Mon, 13 Apr
    Showers
    Max 16° · Min 11°
  • Tue, 14 Apr
    Partly cloudy
    Max 20° · Min 14°
  • Wed, 15 Apr
    Partly cloudy
    Max 20° · Min 13°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
2725-234 Lisbon (hybrid), Lisboa
Start
17/12/2025
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Salário de Mercado

€920 - €1 667/mês