Call center jobs for Greek speakers (native/fluent GREEK C2 + advanced ENGLISH B2) - LISBON

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Send your CV to   Mostrar Email > < Mostrar Email by indicating the name of one of the projects below in the subject line. ----------------------------------------------------- ‼️ATTENTION‼️ ☑️ To formalize the employment contract, you must present a qualification certificate (the minimum accepted level is 12th grade - high school). ☑️Only candidates with native/fluent Greek (C2 level) and advanced English (minimum B2) will be considered for this project. ----------------------------------------------------- We are recruiting NATIVE or FLUENT Greek speakers (C2 level) with ADVANCED English (minimum B2) for the following call center projects at a leading international , Parque das Nações (not a remote role) ⏰ Work Your responsibilities will include understanding, reviewing, and resolving issues related to the company’s e-commerce platform, as well as escalating cases when necessary. ✅ MANDATORY REQUIREMENTS: - Fluent or native Greek speaker (C2 level) - Advanced English (minimum B2 level) - Availability to work in person and on rotating shifts - Possess and remain knowledgeable and passionate about leading e-commerce products and services standards.

• Have a strong understanding of e-commerce.
• Have strong customer service skills, verbal and written communication skills, empathy and rational decision making. -.Capable of coping with peaks in contact volumes during promotion seasons. ✅ Responsibilities: - Handle both inbound and outbound calls.
• Investigate and resolve issues that are reported by buyers/sellers/customers/creators, such as checking order and logistics status.
• Review the reported issues within agreed turnaround times and standards of quality.
• Escalate issues to the company in accordance with its procedures. 💎 Compensation: - Base salary (before taxes): €920 per month (paid over 14 months); €12,880 per year - Complexity Bonus (fixed): €45 per month (paid over 11 months); €495 per year - Meal allowance (prepaid card): €7.63 per working day (approximately €167.86 per month; €1,846.46 per year) - Potential annual GROSS (base salary + bonus + meal allowance): approximately €15,221.46 per year - Health insurance: Free after 6 months of contract. ----------------------------------------------------- 💼 PROJECT NAME: Content Moderation for E-Commerce Platform (EL C2 +EN B2) - Lisbon 🗓️ Start Date: 30/04 📝 Contract: 6 months (renewable) 🗣 Required languages: native/fluent Greek (C2) + advanced English (B2) 📍 Work location: In-person - Lisbon, Parque das Nações (not a remote role) ⏰ Work Schedule: - 24/7 ROTATING SHIFTS: Monday to Sunday, between 00:00 and 00:00 (including holidays) - NOTE: 24/7 rotating shifts indicate that you will also work during night shifts, with additional pay for night hours - 9-hour shifts per day (8 hours + 1 hour lunch break); 40 hours/week - Days off: 2 rotating days per week - Night shifts: additional pay 📚🤓 Paid Training: - Start Date: April 30th - Training begins with a signed work contract - training, Monday to Friday, during regular business hours 💼 Job Description: As a Content Moderator, you will guarantee products and services standards into the e-commerce platform.

Your responsibilities include rational decision making with local market expertise as well as guaranteeing standards of quality while reviewing content. ✅ MANDATORY REQUIREMENTS: - Fluent or native Greek speaker (C2 level) - Advanced English (minimum B2 level) - Availability to work in person and on rotating shifts - Have strong moderation skills, verbal and written communication skills and rational decision-making with local market expertise.

• Have strong understanding of e-commerce.
• Capable of coping with peaks in queue volumes during promotion seasons.
• Have strong customer service skills, verbal and written communication skills and empathy, rational decision making. ✅ Responsibilities: - Become and remain knowledgeable and passionate about leading e-commerce products and services standards.
• Review contents within agreed latency Service Levels and standards of quality.
• Capable of ensuring policy/legal compliance and safety of content uploaded to the platform.
• Flexible to policy changes, shifting schedules while being dedicated to standard operating protocols.
• Escalate issues to the company in accordance with its procedures. 💎 Compensation: - Base salary (before taxes): €920 per month (paid over 14 months); €12,880 per year - Complexity Bonus (fixed): €45 per month (paid over 11 months); €495 per year - Meal allowance (prepaid card): €7.63 per working day (approximately €167.86 per month; €1,846.46 per year) - Potential annual GROSS (base salary + bonus + meal allowance): approximately €15,221.46 per year - Health insurance: Free after 6 months of contract. 👉SEO: job for Greek speakers, native Greek, fluent Greek, call center job, job vacancy in Lisbon, customer service job, content moderation, content moderator, job in Lisbon, emprego para grego, emprego para grego, grego nativo, grego fluente, inglês fluente, inglês avançado, emprego em call center, emprego em Lisboa, apoio ao cliente, suporte ao cliente, moderação de conteúdo, moderador de conteúdo, θέση εργασίας για ελληνόφωνους, μητρική ελληνική γλώσσα, άπταιστα ελληνικά, θέση εργασίας σε τηλεφωνικό κέντρο, κενή θέση εργασίας στη Λισαβόνα, θέση εργασίας εξυπηρέτησης πελατών, διαχείριση περιεχομένου, διαχειριστής περιεχομένου, θέση εργασίας στη Λισαβόνα Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa