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Collections Agent - German

Clan

Oferta Full-time
Tecnologia Lisboa €1 100 - €1 945/mês mercado Posted 1 month ago
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23/01/2026
Há 1 month ago

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Description

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Através do Clan, é possível realizar de forma 100% digital todos os passos da jornada dos profissionais.

Junta-te a nós e liga-te ao emprego em clan.ptDescrição:Â We are recruiting a Collections Specialist fluent in German for a growing multinational , Miraflores.

Reporting directly to the Collections Manager, the Collection Specialist will perform cash-collection tasks for the subsidiaries working with SSC Portugal.Responsabilidades:Â - Client portfolio management in a multinational environment;

  • Ensure payment deadlines are met;
  • Receiving customer complaints and forwarding them to the respective subsidiaries;
  • Obtaining missing accounting information from clients - telephone and email;
  • Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
  • Properly record all complaints received either by phone or email;
  • Follow-up on customer accounts;
  • Identify solutions to the problems presented;
  • Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).Requisitos:Â - High school degree (minimum);
  • Good knowledge in Finance/Accounting/similar;
  • At least 3 years of experience in similar position (preferably cash-collection);
  • Experience within a shared service environment would be a plus;
  • Good knowledge on Excel and SAP;
  • Knowledge of German mandatory (Minimum: B2/C1) & English B2;
  • Attention to detail and accuracy;
  • Teamwork, good communication skills;
  • Strong analytical capabilities and respect deadlines.Condições:Â - Fixed-term local contract of 12 months with our client directly;
  • Salary of €1,200 gross/month plus Meal Allowance of €9.60 gross/worked day;
  • Life Insurance, Pension Plan (3% of annual gross salary), Health Insurance (employee and children), Home Doctor Service Card;-Bonus: up to 1 salary, depending on the achievement of objectives and company results; (According to company rules, the bonus is paid in April);-Working regime: (on-the-job training period: first month fully on-site at the office; after the first month it is an hybrid regime – 3 days at the office and 2 days remote);-Working hours: 08:00 – 17:00, Monday to Friday;-Weekly workload: 40 hours / week.Localização: AlgésPara responder a esta oferta clique aqui#61059 O tratamento dos dados pessoais remetidos no âmbito desta candidatura, assim como dos documentos anexados, será efetuado no âmbito da Política de Privacidade da Clan que pode ser consultada aqui Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa

Weather on start day

Friday, 27 de February — Showers · Max 16° · Min 12° · Rain 33% (1.8mm) · Wind 21 km/h

Previsão para os dias seguintes

  • Sat, 28 Feb
    Partly cloudy
    Max 16° · Min 11°
  • Sun, 1 Mar
    Partly cloudy
    Max 17° · Min 10°
  • Mon, 2 Mar
    Rain
    Max 13° · Min 10°
  • Tue, 3 Mar
    Partly cloudy
    Max 16° · Min 9°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Work Model
Hybrid
Location
Lisboa
Start
23/01/2026
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Salário de Mercado

€1 100 - €1 945/mês