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Content Moderation in Dutch - social media (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center 4100-467 Lisbon, Porto €920 - €1 667/mês mercado Posted 12 hours ago
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08/04/2026
Há 12 hours ago

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Randstad para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.randstad.pt.

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Description

As a Customer Support Representative, you will provide support to ByteDance users via inbound and outbound calls.

Your responsibilities will include understanding, reviewing, and resolving issues related to the , as well as escalating cases when necessary.

Key Responsibilities:Handle both inbound and outbound calls.

Investigate and resolve issues that are reported by buyers/sellers/customers/creators such as checking order and logistics status.Review the reported issues within agreed turnaround times and standards of quality.

Escalate issues to the company in accordance with its procedures.

Requirements:Dutch C2 level English B2 levelHave strong moderation skills, verbal and written communication skills and rational decision making with local market expertise.

Have strong understanding of e-commerce.

Capable of coping with peaks in queue volumes during promotion seasons.

Have strong customer service skills, verbal and written communication skills and empathy, rational decision making.

Weather on start day

Wednesday, 8 de April — Showers · Max 13° · Min 10° · Rain 53% (5.7mm) · Wind 9 km/h

Previsão para os dias seguintes

  • Thu, 9 Apr
    —
    Max 25° · Min 10°
  • Fri, 10 Apr
    Partly cloudy
    Max 25° · Min 13°
  • Sat, 11 Apr
    Partly cloudy
    Max 13° · Min 10°
  • Sun, 12 Apr
    Partly cloudy
    Max 14° · Min 9°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
4100-467 Lisbon, Porto
Start
08/04/2026
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Salário de Mercado

€920 - €1 667/mês