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Description
Experience the power of a game-changing career
Are you looking for what's next?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best ," year after year.
If you're looking to grow and be inspired, as a Customer Advisor in Braga, Portugal (On-Site) you will ensure that performance goals are met across all operations.
And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
At Concentrix, there's a real career and personal growth potential.
About
80% of our managers and leaders have been promoted from within!
That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What You Will Do
in this role
As a Customer Advisor, you will:
- Assist customers through multiple channels (email or phone) enthusiastically and professionally.
- Support customers in managing reservations, cancellations, and billing inquiries.
- Attract potential customers by answering questions about car rental bookings and their options, suggesting and providing additional information to meet customer needs.
- Gather information from new customers and enter it into the platform.
- Process and promptly respond to contact requests.
- Contribute to building engagement with our client's brand.
Your qualifications
Concentrix is a great match if you:
- Have a high level of French (written and oral) and fluent in English (B2)
- Have excellent communication skills coupled with empathy and team spirit
- Are available for rotating schedules
- Have a positive attitude and a desire to provide good service
- You're analytical by nature and able to anticipate problems and find solutions.
If you feel you don't check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Work on site in Braga, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Weather on start day
Monday, 13 de April — Unspecified conditions · Max 14° · Min 4° · Rain 43% (0.2mm) · Wind 10 km/h
Previsão para os dias seguintes
-
Tue, 14 Apr—Max 16° · Min 11°
-
Wed, 15 Apr—Max 19° · Min 11°
-
Thu, 16 Apr—Max 21° · Min 7°
-
Fri, 17 Apr—Max 21° · Min 7°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Tecnologia
- Status
- —
- Work Model
- On-site
- Location
- Braga, Cávado, Braga
- Start
- 18/03/2026
Salário de Mercado
€910 - €1 713/mês
For this job you may need
Hand-picked gear and resources that fit this role.
Teclado e Mouse Ergonômicos
Reduz o estresse e a fadiga nos pulsos e mãos durante o trabalho
Fones de Ouvido com Microfone
Melhora a qualidade da comunicação com os clientes e reduz o ruído de fundo
Cadeira Ergonômica
Proporciona conforto e apoio adequado para longas horas de trabalho
Software de Gestão de Tempo
Ajuda a organizar e priorizar tarefas, melhorando a produtividade e eficiência
Lâmpada de Mesa com Iluminação Natural
Fornece iluminação adequada para o trabalho e reduz a fadiga visual
Suporte para Notebook
Permite trabalhar com o notebook em uma posição ergonômica, reduzindo a fadiga e o estresse