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Customer Rep (French-speaking) - Household Appliances

Concentrix Portugal

Oferta Full-time
Atendimento / Call Center Lisbon €920 - €1 667/mês mercado Posted 3 weeks ago
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18/03/2026
Há 3 weeks ago

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Description

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Experience the power of a game-changing career

Are you looking for what's next?

We're a global technology and services leader that powers the brands of the future.

We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best ," year after year.

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations.

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

At Concentrix, there's a real career and personal growth potential.

About

80% of our managers and leaders have been promoted from within!

That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What You Will Do

in this role

As a Customer Service Representative, you will:

  • Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners' products and services by incoming calls or emails.
  • Review requests, make appropriate decisions, and process accordingly
  • Demonstrate the ability to analyze information and solve problems
  • Work on continuous improvement for customer satisfaction

Your qualifications

Concentrix is a great match if you:

  • Have a high level of French (written and oral) and fluent in English (B2)
  • Have excellent writing and communication skills coupled with empathy and team spirit
  • Love to identify the customers' needs and propose fast solutions
  • Are proactive, results-driven, self-motivated, and a great team player
  • Having previous customer experience is a plus

If you feel you don't check every box, we still encourage you to apply.

We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

  • with indefinite contracts (negotiable depending on your experience and our client's needs)
  • Competitive salary and performance bonus
  • Central location in Lisbon, Portugal
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you.

Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally.

We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Weather on start day

Saturday, 11 de April — Partly cloudy · Max 17° · Min 12° · Rain 13% (0mm) · Wind 30 km/h

Previsão para os dias seguintes

  • Sun, 12 Apr
    Partly cloudy
    Max 16° · Min 12°
  • Mon, 13 Apr
    Partly cloudy
    Max 16° · Min 12°
  • Tue, 14 Apr
    Partly cloudy
    Max 20° · Min 15°
  • Wed, 15 Apr
    Partly cloudy
    Max 21° · Min 14°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
On-site
Location
Lisbon
Start
18/03/2026
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Salário de Mercado

€920 - €1 667/mês