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Customer Service Agentes (m/f) Search Engine: German or Dutch

Personalbüro U. Herrmann

Oferta Full-time
Atendimento / Call Center Lisboa €920 - €1 667/mês mercado Posted 2 weeks ago
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Applications
17/03/2026
Há 2 weeks ago

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Description

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Start: 26.03.26 Dutch, German 16.04.26 Contact:   Mostrar Email > < Mostrar Email Tasks: Tech Support, Voice/Email/Chat Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information Benefits: Cometitive salary Health insurance after 6 months Meal Allowance €7.23 per working day Apartment Room with rent of 280€ for 6 months (discounted directly from the payslip) Profile: German or Dutch C2, English B2 General Profile Tech Support, Voice/Email/Chat Preferably have similar experience Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels.

Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa

Weather on start day

Saturday, 4 de April — Partly cloudy · Max 26° · Min 16° · Rain 0% (0mm) · Wind 10 km/h

Previsão para os dias seguintes

  • Sun, 5 Apr
    Partly cloudy
    Max 26° · Min 14°
  • Mon, 6 Apr
    Showers
    Max 21° · Min 15°
  • Tue, 7 Apr
    Showers
    Max 17° · Min 13°
  • Wed, 8 Apr
    Partly cloudy
    Max 17° · Min 12°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Lisboa
Start
17/03/2026
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Salário de Mercado

€920 - €1 667/mês