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Customer Service Representative FR (C1) in Porto

Recruityard

Oferta Full-time
Atendimento / Call Center Porto €920 - €1 933/mês mercado Posted 1 month ago
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13/01/2026
Há 1 month ago

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Description

Enhanced version View original →

📋 Descrição da Função

We are seeking dedicated and passionate individuals who share our commitment to delivering outstanding service. This role is ideal for those who excel in providing high-quality phone support to French-speaking customers.

🎯 Responsabilidades

  • Provide high-quality phone support to our French-speaking customers.
  • Assist both existing and potential customers with information and support related to our products and services, including handling requests such as rate adjustments, plan changes, service activations, address updates, etc.
  • Identify opportunities for continuous improvement in customer service processes.

📋 Requisitos

  • Fluency in French (minimum C1 level - required).
  • Strong problem-solving skills and an interest in configuring technical systems and devices.
  • Willingness to work flexible hours (Monday to Saturday, between 07:00 and 21:00).
  • Reliability, punctuality, and a strong customer service mindset.
  • Availability to commute regularly or willingness to relocate to the Porto area.

💰 Condições

  • Comprehensive paid training from day one.
  • Performance-based bonuses, both monthly and quarterly.
  • Attractive benefits including health insurance, transportation allowance, meal card/ticket, and more.
  • A modern and comfortable work environment.
  • Job stability and long-term career growth opportunities.
  • Hybrid work model.

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This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Thursday, 5 de March — Rain · Max 13° · Min 9° · Rain 73% (2mm) · Wind 22 km/h

Previsão para os dias seguintes

  • Fri, 6 Mar
    Rain
    Max 13° · Min 8°
  • Sat, 7 Mar
    Partly cloudy
    Max 14° · Min 7°
  • Sun, 8 Mar
    Partly cloudy
    Max 13° · Min 6°
  • Mon, 9 Mar
    Rain
    Max 12° · Min 10°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Hybrid
Location
Porto
Start
13/01/2026
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Salário de Mercado

€920 - €1 933/mês