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Customer Service Representative FR (C1) in Porto

Recruityard

Oferta Full-time
Atendimento / Call Center Porto €1 667 - €2 290/mês mercado Posted 1 week ago
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Applications
28/12/2025
Há 1 week ago

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Description

Original View enhanced

Job description We are looking for talented individuals who share our values and passion for service.

Do you focus on what really matters and keep your promises?

Do you enjoy making complex things simple and stand out in everything you do?

And most importantly: are you committed to delivering outstanding service every day?

Your responsibilities - Provide high-quality phone support to our French-speaking customers.

  • Assist both existing and potential customers with information and support related to our products and services.
  • Handle customer requests in our systems (e.g., rate adjustments, plan changes, service activations, address updates, etc.).
  • Identify opportunities for continuous improvement in customer service processes.

What we're looking for - Fluency in French (minimum C1 level - required).

English is a plus.

  • Strong problem-solving skills and an interest in configuring technical systems and devices.
  • Willingness to work flexible hours (Monday to Saturday, between 07:00 and 21:00).
  • Reliability, punctuality, and a strong customer service mindset.
  • Availability to commute regularly or willingness to relocate to the Porto area.

What We Offer

- Comprehensive paid training from day one.

  • Performance-based bonuses, both monthly and quarterly.
  • Attractive benefits: health insurance, transportation allowance, meal card/ticket, and more.
  • A modern and comfortable work environment.
  • Job stability and long-term career growth opportunities.
  • Hybrid work model.

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Clique aqui para se candidatar!

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Weather on start day

Friday, 9 de January — Showers · Max 13° · Min 10° · Rain 80% (1mm) · Wind 19 km/h

Previsão para os dias seguintes

  • Sat, 10 Jan
    Rain
    Max 13° · Min 7°
  • Sun, 11 Jan
    Rain
    Max 14° · Min 11°
  • Mon, 12 Jan
    Rain
    Max 14° · Min 13°
  • Tue, 13 Jan
    Showers
    Max 13° · Min 11°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Hybrid
Location
Porto
Start
28/12/2025
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