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Description
📋 Descrição da Função
We are seeking dedicated and enthusiastic individuals who share our commitment to exceptional customer service. This role is ideal for someone who can handle complex tasks with ease and deliver outstanding results every day.
🎯 Responsabilidades
- Provide high-quality phone support to French-speaking customers, assisting both existing and potential clients.
- Offer information and support related to products and services, including handling requests such as rate adjustments, plan changes, service activations, and address updates within our systems.
- Identify opportunities for process improvements in customer service.
📋 Requisitos
- Fluency in French at a minimum C1 level (required).
- Strong problem-solving skills and interest in configuring technical systems and devices.
- Flexible working hours: Monday to Saturday, 07:00 - 21:00.
- Reliability, punctuality, and a strong customer service mindset.
- Availability to commute regularly or willingness to relocate to the Porto area.
💰 Condições
- Comprehensive paid training from day one.
- Performance-based bonuses, both monthly and quarterly.
- Attractive benefits include health insurance, transportation allowance, meal card/ticket, and more.
- Modern and comfortable work environment.
- Job stability with long-term career growth opportunities.
- Hybrid work model available.
By applying for this position, you are consenting to the processing of your CV and personal details for recruitment purposes. For further information or to apply, please click here!
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 10 de January — Showers · Max 13° · Min 6° · Rain 15% (0.4mm) · Wind 7 km/h
Previsão para os dias seguintes
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Sun, 11 JanRainMax 13° · Min 10°
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Mon, 12 JanPartly cloudyMax 14° · Min 13°
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Tue, 13 JanShowersMax 13° · Min 11°
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Wed, 14 JanShowersMax 13° · Min 10°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Work Model
- Hybrid
- Location
- Porto
- Start
- 02/01/2026