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Description
📋 Descrição da Função
We are seeking dedicated and passionate individuals who share our values of excellence in customer service. This role is ideal for someone who can provide high-quality phone support to French-speaking customers while ensuring they receive the best possible experience.
🎯 Responsabilidades
- Provide high-quality phone support to our French-speaking customers.
- Assist both existing and potential customers with information and support related to our products and services, including handling requests such as rate adjustments, plan changes, service activations, address updates, etc.
- Identify opportunities for continuous improvement in customer service processes.
📋 Requisitos
- Fluency in French (minimum C1 level - required).
- Strong problem-solving skills and an interest in configuring technical systems and devices.
- Willingness to work flexible hours (Monday to Saturday, between 07:00 and 21:00).
- Reliability, punctuality, and a strong customer service mindset.
- Availability to commute regularly or willingness to relocate to the Porto area.
💰 Condições
- Comprehensive paid training from day one.
- Performance-based bonuses, both monthly and quarterly.
- Attractive benefits such as health insurance, transportation allowance, meal card/ticket, and more.
- A modern and comfortable work environment.
- Job stability and long-term career growth opportunities.
- Hybrid work model.
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This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 10 de January — Showers · Max 13° · Min 6° · Rain 15% (0.4mm) · Wind 7 km/h
Previsão para os dias seguintes
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Sun, 11 JanRainMax 13° · Min 10°
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Mon, 12 JanPartly cloudyMax 14° · Min 13°
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Tue, 13 JanShowersMax 13° · Min 11°
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Wed, 14 JanShowersMax 13° · Min 10°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Work Model
- Hybrid
- Location
- Porto
- Start
- 05/01/2026