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Customer Service Representative in Faro

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Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €920 - €2 245/mês mercado Publicado há 6 dias
26
Visualizações
0
Candidaturas
18/02/2026
Há há 6 dias

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Net Empregos para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.net-empregos.com.

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Descrição

Original Ver aprimorada

Multilingual Customer Service Agents - Algarve, Portugal Location: Faro (Hybrid) Contract: Permanent | Languages Required: · Dutch & English · German & English · French & English About the Position We are currently hiring experienced Multilingual Customer Service Agents to join an expanding international support team based in the Algarve.

In this role, you will provide high-quality customer assistance through phone, email, and live chat, ensuring a positive customer experience and high satisfaction levels.

This is a hybrid position, with initial training delivered on-site, followed by a flexible home/office working model.

Main Duties - Provide excellent customer support across voice, chat, and email - Handle both inbound and outbound customer interactions in a professional manner - Aim to resolve customer issues on the first contact whenever possible - Manage complaints and escalations with a calm and solution-focused approach - Log and update customer information accurately using CRM and ticketing platforms - Work according to service level agreements (SLAs) and quality guidelines - Meet individual and team performance targets related to quality, productivity, and customer satisfaction - Keep up to date with product knowledge and process changes - Ensure compliance with data protection and internal security procedures Essential Requirements - Fluency in Dutch, German, or French, plus strong English skills - At least 2 years of experience in customer service or a contact centre environment - Confident supporting customers via phone, email, and live chat - Comfortable using CRM systems and digital tools (Zendesk experience is a plus) GDPR Notice By submitting your application, you provide GDPR consent for your CV and personal information to be processed for recruitment purposes.

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Meteorologia no dia de início

terça-feira, 24 de fevereiro — Condições não especificadas · Máx 21° · Mín 9° · Chuva 3% (0mm) · Vento 14 km/h

Previsão para os dias seguintes

  • qua, 25 fev
    Parcialmente nublado
    Máx 19° · Mín 10°
  • qui, 26 fev
    —
    Máx 23° · Mín 9°
  • sex, 27 fev
    Parcialmente nublado
    Máx 18° · Mín 8°
  • sáb, 28 fev
    Parcialmente nublado
    Máx 21° · Mín 8°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
—
Modelo trabalho
Híbrido
Localização
( Todas as Zonas )
Início
18/02/2026
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Salário de Mercado

€920 - €2 245/mês