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Customer support agent - Dutch Speaker (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center Porto €920 - €1 667/mês mercado Posted 8 hours ago
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08/04/2026
Há 8 hours ago

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Description

A Randstad é a .

Trabalhamos diariamente para encontrar as melhores oportunidades para os nossos candidatos, ajudando-os a alcançar o seu verdadeiro potencial.

Queremos criar um impacto positivo na sociedade, proporcionando oportunidades equitativas para todas as pessoas, mente da sua origem, e ajudando-as a manterem-se relevantes num mundo do trabalho em constante mudança.

Do you speak fluent Dutch and have a good command of English?

Do you enjoy helping people in their daily lives and the healthcare field?

We have the perfect job opportunity for you! descrição da função/job description Your role: Provide customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets Deliver technical support and troubleshooting for medical diabetes devices and accessories.

Assist patients with product usage through multichannel support (calls, email, chat, SMS).

Manage order intake, renewals, and documentation in compliance with guidelines.

Apply active listening and empathy in sensitive situations.

Follow defined procedures and scripts to ensure regulatory and safety standards. requisitos/requirements You skills: Native or near-native Dutch skills (spoken and written); Good communication in English; Passion for customer service and helping others; Problem-solving mindset and cool under pressure; A team player with a proactive and resilient attitude. oferta/offer What we offer: Work contract with the client, 6 months renewable Base salary: 1100? gross p/month Meal allowance: 7.63? p/day Complexity bonus: 150? p/month Schedules: Monday to Sunday - 24/7 (rotative shifts) Days Off - 2 rotative days On site, Porto Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience.

We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

Join us in providing outstanding customer experiences for a renowned small appliances brand.

Apply now and take your career to the next level! para se candidatar/to apply https://www.randstad.pt/empregos/title_location_OTS-2026-176322 Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa

Weather on start day

Wednesday, 8 de April — Showers · Max 13° · Min 9° · Rain 53% (5.6mm) · Wind 9 km/h

Previsão para os dias seguintes

  • Thu, 9 Apr
    —
    Max 24° · Min 10°
  • Fri, 10 Apr
    Partly cloudy
    Max 25° · Min 13°
  • Sat, 11 Apr
    Partly cloudy
    Max 13° · Min 10°
  • Sun, 12 Apr
    Showers
    Max 14° · Min 9°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Porto
Start
08/04/2026
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Salário de Mercado

€920 - €1 667/mês