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Description
Do you speak fluent Dutch and have a good command of English?Do you enjoy helping people in their daily lives and the healthcare field?We have the perfect job opportunity for you!
Your role:Provide customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European marketsDeliver technical support and troubleshooting for medical diabetes devices and accessories.Assist patients with product usage through multichannel support (calls, email, chat, SMS).Manage order intake, renewals, and documentation in compliance with guidelines.Apply active listening and empathy in sensitive situations.Follow defined procedures and scripts to ensure regulatory and safety standards.
You skills:Native or near-native Dutch skills (spoken and written);Good communication in English;Passion for customer service and helping others;Problem-solving mindset and cool under pressure;A team player with a proactive and resilient attitude.
Weather on start day
Wednesday, 8 de April — Showers · Max 13° · Min 9° · Rain 53% (5.6mm) · Wind 9 km/h
Previsão para os dias seguintes
-
Thu, 9 Apr—Max 24° · Min 10°
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Fri, 10 AprPartly cloudyMax 25° · Min 13°
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Sat, 11 AprPartly cloudyMax 13° · Min 10°
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Sun, 12 AprShowersMax 14° · Min 9°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- 4250-488 Porto, Porto
- Start
- 08/04/2026
Salário de Mercado
€920 - €1 667/mês