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Description
Do you live in Porto and speak German fluently?
This could be your opportunity!You will be the main point of contact between German market customers and the bank.
More than just a bank, our client is a trusted ally, dedicated to staying close to families and businesses in Germany.
Offering a global financial service tailored to the needs of both individuals and companies, their innovative, customer-focused approach is designed by people, for people.Not in Porto but interested in this role?
A relocation benefit may be offered to help you move!
Your Role:Handle incoming phone calls.Identify and assess customer needs to achieve satisfaction.Support customers with their questions and being the first line contact around the entire Service Retail.Questions are frequently related with phone banking ID, T-PIN & Postbank app setup.Sales-oriented presentation of the product range.Support of central marketing campaigns.
What We’re Looking For:Fluency in German (minimum level B2).English proficiency (minimum level C1).Excellent communication skills.Strong phone contact handling and active listening skills.Customer-oriented approach with the ability to adapt to different personalities.
Weather on start day
Saturday, 30 de May — Unspecified conditions · Max 21° · Min 17° · Rain 0% (0mm) · Wind 17 km/h
Previsão para os dias seguintes
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Sun, 31 May—Max 23° · Min 15°
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Mon, 1 JunPartly cloudyMax 22° · Min 16°
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Tue, 2 JunPartly cloudyMax 20° · Min 16°
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Wed, 3 JunPartly cloudyMax 19° · Min 14°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- 4700-223 Porto, Porto
- Start
- 29/05/2026
Salário de Mercado
€495 - €1 295/mês
For this job you may need
Hand-picked gear and resources that fit this role.
Headset Profissional Sem Fio
Permite comunicação clara e confortável durante chamadas prolongadas, reduzindo a fadiga.
Cadeira Ergonômica de Escritório
Oferece suporte adequado para a coluna vertebral, melhorando o conforto e reduzindo dores nas costas.
Fones de Ouvido com Cancelamento de Ruído
Melhora a concentração ao bloquear ruídos externos, essencial para ambientes de trabalho em call center.
Organizador de Cabos para Escritório
Ajuda a manter o espaço de trabalho organizado, facilitando o acesso rápido aos equipamentos necessários.