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Customer Support Agent - German Speaker (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center Lisboa 7–1 100 € /dia Posted 2 days ago
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Applications
17/06/2026
Há 2 days ago

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Description

Original View enhanced

Are you a natural problem-solver who loves helping others?

Do you thrive in a fast-paced environment where quick learning and multitasking are your superpowers?

If you want to be the reassurance the customers need when it matters most, we want to meet you!

We are seeking dedicated Customer Support Specialists to join our client´s team, representing a leading insurance brand.

in this role, you will handle customer queries over phone and email, providing detailed information about our products;

answer questions about coverage, assisting with policy cancellations, and helping insurance brokers direct their inquiries;

base salary of 1100€/month;

complexity bonus of 100€/month;

performance bonus up to 100€/month;

meal allowance of 7,23€ per day worked;

days off: weekends;

working contract: 6 months (renewable);

location: on site in Lisbon (Parque das Nações)

Randstad's mission is to become the most equitable and specialised talent , so we reiterate that we welcome people with a wide range of skills and experience.

We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

#languageGD

native or advanced German (C2) proficiency;

intermediate level of English (B2);

friendly and professional demeanor;

strong communication skills;

ability to remain calm under pressure;

a first experience in customer service is a plus;

Weather on start day

Friday, 19 de June — Partly cloudy · Max 29° · Min 18° · Rain 0% (0mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Sat, 20 Jun
    Partly cloudy
    Max 30° · Min 19°
  • Sun, 21 Jun
    Partly cloudy
    Max 31° · Min 20°
  • Mon, 22 Jun
    Partly cloudy
    Max 29° · Min 21°
  • Tue, 23 Jun
    Partly cloudy
    Max 35° · Min 21°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Schedule
monday to friday (including bank holidays): 07:30 am to 08:00 pm (rotational shifts);</p>
Salary
7–1 100 € /dia
Location
Lisboa
Start
17/06/2026
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