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Customer Support Agent - Italian Speaker (M/F/X)

Randstad Portugal

Oferta Full-time
Atendimento / Call Center 4250-488 Remote, Portugal, Porto €920 - €2 245/mês mercado Posted 1 day ago
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Applications
28/02/2026
Há 1 day ago

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Randstad para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.randstad.pt.

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Description

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Are you a native or fluent Italian speaker passionate about e-commerce and delivering world-class customer service?Do you thrive in a remote environment?Join our team as an Italian-Speaking Customer Support Specialist and become the voice of a leading digital platform!

As a Customer Support Specialist, you will be the first point of contact for our Italian-speaking clients, providing empathetic and effective solutions.You will:Provide first-class customer support via phone, email, chat.Become knowledgeable and passionate about e-commerce products and service standards to support our merchants with all inquiries.Diagnose and troubleshoot client issues, offering effective solutions or escalating more complex problems to the appropriate department.Actively work on optimizing internal processes and continually improving merchant and client satisfaction.

What You BringNative or Fluent Italian Speaker (C2 level mandatory).Proficient in English (B2 level minimum) for internal communication.Strong verbal and written communication skills with a customer-friendly service focus and empathy.Strong understanding of the e-commerce sector.Must be currently living in Portugal and have a reliable fiber optic internet connection for remote work.

Weather on start day

Sunday, 1 de March — Partly cloudy · Max 17° · Min 6° · Rain 0% (0mm) · Wind 10 km/h

Previsão para os dias seguintes

  • Mon, 2 Mar
    Showers
    Max 14° · Min 10°
  • Tue, 3 Mar
    Rain
    Max 19° · Min 9°
  • Wed, 4 Mar
    —
    Max 19° · Min 9°
  • Thu, 5 Mar
    Partly cloudy
    Max 14° · Min 7°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Work Model
Remote
Location
4250-488 Remote, Portugal, Porto
Start
28/02/2026
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Salário de Mercado

€920 - €2 245/mês