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Description
re you passionate about helping people and creating seamless digital experiences?
Join our international team as a Customer Support Specialist, supporting users, creators, and influencers who depend on high-quality assistance to manage their online presence.
In this role, youll guide users through account and subscription management, offer technical support, and ensure a smooth, positive experience across digital platforms.
If you thrive in dynamic environments and enjoy delivering empathetic and solution-driven support, this position is perfect for you.
What You Will Do
Assist users including content creators and influencers with subscription, account, and profile inquiries Provide clear guidance on platform features and digital tools Troubleshoot technical issues and ensure timely resolutions Communicate via phone, email, and chat with professionalism and clarity Identify trends and recurring issues to improve user experience Training Program Your journey begins with a two-week training period, designed to prepare you for success.
Training is fully compensated upon successful completion, and leads directly to the signing of your employment contract.
Contract Details Initial contract duration: 12 months Opportunity for long-term or permanent employment after the initial period Private health and dental insurance after contract signature (requirements apply) Meal allowance paid on a prepaid card, exempt from social security and tax contributions Holiday and Christmas bonuses paid monthly on top of the base salary, according to Portuguese law Working Hours 40 hours per week 8 hours per day, plus a lunch break Rotational io/jobs/WorldTalentSelection Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa
Weather on start day
Tuesday, 24 de February — Partly cloudy · Max 18° · Min 13° · Rain 3% (0mm) · Wind 18 km/h
Previsão para os dias seguintes
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Wed, 25 Feb—Max 18° · Min 14°
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Thu, 26 FebPartly cloudyMax 22° · Min 13°
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Fri, 27 FebPartly cloudyMax 16° · Min 12°
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Sat, 28 FebPartly cloudyMax 17° · Min 12°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Restauro & Hotelaria
- Status
- —
- Schedule
- between 7:00 AM and 12:00 AM (midnight) Monday to Sunday shifts Two rotating days off per week Portuguese public holidays apply (worked holidays are c...
- Location
- Lisboa
- Start
- 14/12/2025
Salário de Mercado
€1 181 - €1 250/mês