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Description
Are you fluent in both German and English?
Are you seeking an exciting opportunity to take the next step in your professional career?We are currently recruiting for one of Switzerland's leading telecommunications companies.
This is your chance to join a dynamic team and take on a challenging and rewarding, role.If you are ready to bring your talent to this challenge, apply now!
Ensure high solution rate and customer satisfaction at each contact through excellent know how (high part of FCR );Responsibility for dealing with customer contacts by telephone;Serving the customer to ensure their long-term loyalty;Receiving incoming customer calls;Customer advice on all Sunrise services and offers;Creation of added value for the customer incl. sales;Effective communication with customers considering qualitative and quantitative aspects;Management of administrative issues related to administrative changes, invoicing and complaints. excellent communication skills in German and English;solution oriented;previous experience in a call center;strong Commitment for a long term project;good PC skills;
Weather on start day
Wednesday, 14 de January — Unspecified conditions · Max 14° · Min 10° · Rain 20% (0.3mm) · Wind 12 km/h
Previsão para os dias seguintes
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Thu, 15 JanRainMax 14° · Min 9°
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Fri, 16 JanThunderstormMax 12° · Min 9°
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Sat, 17 JanPartly cloudyMax 13° · Min 8°
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Sun, 18 JanPartly cloudyMax 12° · Min 7°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- 1750-018 Remote (portugal), Lisboa
- Start
- 14/01/2026