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Customer Support in German (M/F/X) - Office-Based in Braga

Randstad Portugal

Oferta Full-time
Atendimento / Call Center Braga €920 - €1 667/mês mercado Posted 12 hours ago
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08/04/2026
Há 12 hours ago

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Description

A Randstad é a .

Trabalhamos diariamente para encontrar as melhores oportunidades para os nossos candidatos, ajudando-os a alcançar o seu verdadeiro potencial.

Queremos criar um impacto positivo na sociedade, proporcionando oportunidades equitativas para todas as pessoas, mente da sua origem, e ajudando-as a manterem-se relevantes num mundo do trabalho em constante mudança.

We are looking for a proactive and customer-focused Customer Support Specialist (German Speaker) to join our team.

Based in a dynamic and multicultural environment, you will play a key role in delivering exceptional service to our clients, ensuring their satisfaction and resolving inquiries efficiently.

If you are fluent in German and passionate about helping others, we would love to hear from you! descrição da função/job description Provide top-tier support to customers via phone, email, and chat in German.

Handle inquiries related to products, services, and technical issues, ensuring timely and effective solutions.

Maintain customer satisfaction by delivering friendly, professional, and accurate responses.

Update and maintain accurate customer information in the company's system.

Collaborate with other departments to solve complex issues and improve the overall customer experience.

Identify recurring issues and suggest improvements to enhance processes and service quality. requisitos/requirements Fluency in German (written and spoken) Strong communication and interpersonal skills.

Problem-solving mindset with the ability to handle customer requests effectively.

Customer-oriented attitude with a focus on providing solutions and ensuring satisfaction.

Ability to work in a fast-paced environment and manage multiple tasks.

Previous experience in customer support or related roles is a plus. oferta/offer base salary: ?1030/month performance bonus up to ?140/month. meal allowance: ?7.23 per working day. complexity bonus of 20?/month; working hours: Monday to Friday, 7:00 AM - 4:00 PM. weeekends off! permanent contract (3-month trial period).

Location: Braga, Portugal (office-based).

Interested?

Apply now and join our team!

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience.

We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know. para se candidatar/to apply https://www.randstad.pt/empregos/title_location_OTS-2026-176318 Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta  Receber Alertas por Email  Comunicar Problema / Queixa

Weather on start day

Wednesday, 8 de April — Rain · Max 14° · Min 9° · Rain 70% (2.7mm) · Wind 6 km/h

Previsão para os dias seguintes

  • Thu, 9 Apr
    —
    Max 28° · Min 9°
  • Fri, 10 Apr
    Partly cloudy
    Max 27° · Min 13°
  • Sat, 11 Apr
    Rain
    Max 14° · Min 8°
  • Sun, 12 Apr
    Partly cloudy
    Max 14° · Min 6°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Braga
Start
08/04/2026
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Salário de Mercado

€920 - €1 667/mês