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Customer Support Irish Market | Lisbon

EGOR

Oferta Full-time
Atendimento / Call Center Lisboa €1 595 - €2 290/mês mercado Posted 1 day ago
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Applications
15/01/2026
Há 1 day ago

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Description

Enhanced version View original →

📋 Descrição da Função

The Bridge is seeking Customer Support Specialists for the Irish Market in Lisbon. This role involves acting as the first point of contact for customers via chat, phone, or email, ensuring fast and effective support.

🎯 Responsabilidades

  • Act as the first point of contact for customers via chat, phone, or email.
  • Handle inquiries and requests independently and efficiently.
  • Manage complex cases from start to finish, including investigations and disputes.
  • Support fraud detection and prevention processes.
  • Identify and assist customers in vulnerable situations.
  • Share knowledge and support the onboarding of new colleagues.
  • Adapt to different tasks and evolving business needs.

📋 Requisitos

  • English level C1/C2 (mandatory).
  • Minimum of 12 months experience in customer service or in the banking, finance, or insurance sectors.
  • Clear communication, empathy, and customer-oriented mindset.
  • Strong decision-making skills and ability to manage complex situations independently.
  • Adaptability and enthusiasm for dynamic environments.
  • Confidence with digital tools and quick to learn new systems.

💰 Condições

  • Paid initial training.
  • Employment contract with full benefits (health and dental insurance).
  • Accommodation and relocation support (if applicable).
  • Annual trip home for international employees.
  • Social, sports, and cultural activities.
  • International work environment with real opportunities for career progression.

This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Friday, 16 de January — Showers · Max 13° · Min 9° · Rain 83% (0.9mm) · Wind 18 km/h

Previsão para os dias seguintes

  • Sat, 17 Jan
    Showers
    Max 12° · Min 9°
  • Sun, 18 Jan
    Partly cloudy
    Max 13° · Min 8°
  • Mon, 19 Jan
    Showers
    Max 12° · Min 8°
  • Tue, 20 Jan
    Rain
    Max 13° · Min 9°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Lisboa
Start
15/01/2026
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