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Description
📋 Descrição da Função
We are currently looking for Danish-speaking Customer Support Agents to join our fast-growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.
🎯 Responsabilidades
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.
📋 Requisitos
- Fluency in Danish (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.
💰 Condições
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within Europe)
- Full training provided and paid
- Real career progression opportunities in a leading industry
If you're fluent in Danish, passionate about digital solutions, and eager to take the next step in your career, we'd love to hear from you! By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes. Clique aqui para se candidatar! Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta Receber Alertas por Email Comunicar Problema / Queixa
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 10 de January — Partly cloudy · Max 15° · Min 9° · Rain 3% (0mm) · Wind 7 km/h
Previsão para os dias seguintes
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Sun, 11 JanShowersMax 16° · Min 11°
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Mon, 12 JanShowersMax 15° · Min 13°
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Tue, 13 JanShowersMax 15° · Min 12°
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Wed, 14 JanPartly cloudyMax 15° · Min 11°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Lisboa
- Start
- 05/01/2026