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Description
📋 Descrição da Função
We are currently seeking Dutch-speaking Customer Support Agents to join our growing team in Lisbon. This is an exciting opportunity for individuals who want to work with leading global brands in the digital advertising space and support high-value clients.
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone.
- Assist Customers: Help customers with the self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Offer pre- and post-sales support for digital advertising products.
- Troubleshoot Issues: Resolve technical issues such as bugs or delivery errors.
- Communicate Updates: Keep clients informed about updates and resolutions in a timely manner.
- Identify Opportunities: Assist customers in enhancing their advertising performance.
- Gather Feedback: Collect client feedback to improve product insights.
📋 Requisitos
- Fluency in Dutch (Mandatory): Proficiency in both Dutch and English is required.
- Strong Communication Skills: Excellent communication, problem-solving, and interpersonal skills are essential.
- Basic Technical Proficiency: Basic technical knowledge and computer skills are necessary for the role.
- Multi-Tasking Ability: The ability to manage multiple tasks efficiently in a fast-paced environment is crucial.
- Team Player Mindset: A proactive and customer-oriented mindset as a team player is valued.
💰 Condições
- Competitive Monthly Salary: Competitive monthly salary with performance-based bonuses.
- Health Insurance & Employee Discounts: Comprehensive health insurance and employee discounts are provided.
- Relocation Support (for Candidates Moving from Within Europe): Relocation support for candidates moving to Lisbon within Europe is available.
- Meal Allowance: Meal allowance is included as part of the benefits package.
- Full Training Provided: Full training will be provided, including paid time off.
By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes. To apply, click here!
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 25 de February — Unspecified conditions · Max 17° · Min 14° · Rain 25% (0.2mm) · Wind 11 km/h
Previsão para os dias seguintes
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Thu, 26 FebShowersMax 20° · Min 12°
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Fri, 27 FebPartly cloudyMax 17° · Min 12°
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Sat, 28 FebPartly cloudyMax 16° · Min 11°
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Sun, 1 MarPartly cloudyMax 17° · Min 10°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Lisboa
- Start
- 26/01/2026
Salário de Mercado
€920 - €2 245/mês