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Description
📋 Descrição da Função
We are currently looking for French-speaking Customer Support Agents to join our fast-growing team in Braga. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.
🎯 Responsabilidades
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.
📋 Requisitos
- Fluency in French (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.
💰 Condições
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Full training provided and paid
- Real career progression opportunities in a leading industry
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Thursday, 5 de March — Rain · Max 13° · Min 7° · Rain 78% (4.3mm) · Wind 18 km/h
Previsão para os dias seguintes
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Fri, 6 MarPartly cloudyMax 13° · Min 7°
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Sat, 7 MarPartly cloudyMax 14° · Min 6°
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Sun, 8 MarRainMax 14° · Min 5°
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Mon, 9 MarRainMax 12° · Min 7°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Braga
- Start
- 13/01/2026
Salário de Mercado
€920 - €1 933/mês