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Description
📋 Descrição da Função
We are currently seeking French-speaking Customer Support Agents to join our dynamic team in Braga. This is an exciting opportunity for individuals who want to work with leading global brands in the digital advertising space and support high-value clients.
🎯 Responsabilidades
- Provide support via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share insights to improve user experience.
📋 Requisitos
- Fluency in French (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.
💰 Condições
- Competitive monthly salary based on performance.
- Performance-based bonuses.
- Health insurance and employee discounts.
- Meal allowance provided.
- Full training provided and paid.
- Real career progression opportunities within a leading industry.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 10 de January — Rain · Max 12° · Min 5° · Rain 15% (0.4mm) · Wind 5 km/h
Previsão para os dias seguintes
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Sun, 11 JanRainMax 12° · Min 9°
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Mon, 12 JanRainMax 14° · Min 12°
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Tue, 13 JanThunderstormMax 13° · Min 10°
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Wed, 14 Jan—Max 13° · Min 6°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Braga
- Start
- 05/01/2026