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Description
📋 Descrição da Função
We are currently seeking French-speaking Customer Support Agents to join our fast-growing team in Lisbon. This is an exciting opportunity for individuals looking to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone.
- Assist Customers: Assist customers with the self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Deliver pre- and post-sales support for digital advertising products.
- Troubleshooting: Troubleshoot and resolve technical issues such as bugs or delivery errors.
- Communication: Communicate updates and resolutions to clients in a timely and professional manner.
- Customer Enhancement: Identify opportunities for customers to enhance their advertising performance.
- Feedback Sharing: Gather client feedback and share product insights to improve user experience.
📋 Requisitos
- Fluency in French (Mandatory): Proficiency in both French and English is required.
- Communication Skills: Strong communication, problem-solving, and interpersonal skills are essential.
- Technical Proficiency: Basic technical proficiency and computer skills are necessary.
- Task Management: Ability to manage multiple tasks in a fast-paced environment.
- Team Player: A proactive and customer-oriented mindset as a team player is valued.
💰 Condições
- Competitive Monthly Salary: Competitive monthly salary with performance-based bonuses.
- Health Insurance & Employee Discounts: Includes health insurance and employee discounts.
- Meal Allowance: Meal allowance provided.
- Training Provided: Full training will be provided, including paid time.
- Career Progression: Real career progression opportunities in a leading industry.
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This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 25 de February — Unspecified conditions · Max 17° · Min 14° · Rain 25% (0.2mm) · Wind 11 km/h
Previsão para os dias seguintes
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Thu, 26 FebShowersMax 20° · Min 12°
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Fri, 27 FebPartly cloudyMax 17° · Min 12°
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Sat, 28 FebPartly cloudyMax 16° · Min 11°
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Sun, 1 MarPartly cloudyMax 17° · Min 10°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Lisboa
- Start
- 25/01/2026
Salário de Mercado
€920 - €2 245/mês