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Descrição
📋 Descrição da Função
We are currently seeking French-speaking Customer Support Agents to join our fast-growing team in Lisbon. This is an exciting opportunity for individuals looking to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone.
- Assist Customers: Assist customers with the self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Deliver pre- and post-sales support for digital advertising products.
- Troubleshooting: Troubleshoot and resolve technical issues such as bugs or delivery errors.
- Communication: Communicate updates and resolutions to clients in a timely and professional manner.
- Customer Enhancement: Identify opportunities for customers to enhance their advertising performance.
- Feedback Sharing: Gather client feedback and share product insights to improve user experience.
📋 Requisitos
- Fluency in French (Mandatory): Proficiency in both French and English is required.
- Communication Skills: Strong communication, problem-solving, and interpersonal skills are essential.
- Technical Proficiency: Basic technical proficiency and computer skills are necessary.
- Task Management: Ability to manage multiple tasks in a fast-paced environment.
- Team Player: A proactive and customer-oriented mindset as a team player is valued.
💰 Condições
- Competitive Monthly Salary: Competitive monthly salary with performance-based bonuses.
- Health Insurance & Employee Discounts: Includes health insurance and employee discounts.
- Meal Allowance: Meal allowance provided.
- Training Provided: Full training will be provided, including paid time.
- Career Progression: Real career progression opportunities in a leading industry.
By applying for this position, you are consenting to the processing of your CV and personal details for recruitment purposes. To apply, please click here.
Esta descrição foi aprimorada automaticamente com IA para melhor legibilidade, mantendo toda a informação original.
Meteorologia no dia de início
quarta-feira, 25 de fevereiro — Condições não especificadas · Máx 17° · Mín 14° · Chuva 25% (0.2mm) · Vento 11 km/h
Previsão para os dias seguintes
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qui, 26 fevAguaceirosMáx 20° · Mín 12°
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sex, 27 fevParcialmente nubladoMáx 17° · Mín 12°
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sáb, 28 fevParcialmente nubladoMáx 16° · Mín 11°
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dom, 1 marParcialmente nubladoMáx 17° · Mín 10°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Atendimento / Call Center
- Estado
- —
- Localização
- Lisboa
- Início
- 25/01/2026
Salário de Mercado
€920 - €2 245/mês