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Description
📋 Descrição da Função
Title: Customer Support Agent (French) - Remote in Portugal
Category: Atendimento / Call Center
Location: All Zones
Job Type: Full-time
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone.
- Assist with Self-Serve Advertising Platform: Help customers use the self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Offer pre-sales and post-sales support for digital advertising products.
- Troubleshooting: Resolve technical issues such as bugs or delivery errors.
- Communicate Updates: Keep clients informed about updates and resolutions in a timely and professional manner.
- Enhance Advertising Performance: Identify opportunities to improve customer advertising performance.
- Gather Feedback: Collect client feedback and share insights for product improvements.
📋 Requisitos
- Fluency in French (mandatory): Essential requirement.
- Proficiency in English: Necessary for effective communication.
- Strong Communication Skills: Ability to convey information clearly and concisely.
- Problem-Solving Abilities: Capacity to find solutions to customer issues efficiently.
- Interpersonal Skills: Good ability to interact with clients and colleagues.
- Basic Technical Proficiency: Familiarity with computers and basic troubleshooting skills.
- Task Management: Ability to manage multiple tasks in a fast-paced environment.
- Team Player Mindset: Proactive and customer-oriented approach.
💰 Condições
- Competitive Monthly Salary: Competitive compensation package for your hard work.
- Performance-Based Bonuses: Additional rewards based on performance metrics.
- Health Insurance & Employee Discounts: Comprehensive benefits including health insurance and discounts at partner companies.
- Meal Allowance: Financial support to cover meal expenses during working hours.
- Full Training Provided: Comprehensive training provided by the company, free of charge.
- Career Progression Opportunities: Real career advancement opportunities within a leading industry.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 11 de April — Partly cloudy · Max 20° · Min 10° · Rain 0% (0mm) · Wind 24 km/h
Previsão para os dias seguintes
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Sun, 12 AprPartly cloudyMax 17° · Min 7°
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Mon, 13 AprPartly cloudyMax 15° · Min 8°
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Tue, 14 AprPartly cloudyMax 20° · Min 10°
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Wed, 15 Apr—Max 22° · Min 9°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Work Model
- Remote
- Location
- ( Todas as Zonas )
- Start
- 24/12/2025
Salário de Mercado
€920 - €1 667/mês