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Description
📋 Descrição da Função
We are currently seeking German-speaking Customer Support Agents to join our dynamic team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them achieve their online growth goals.
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone for high-value clients.
- Assist with Self-Serve Platform: Assist customers using our self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Deliver pre-sales and post-sales support for digital advertising products.
- Troubleshooting: Troubleshoot technical issues such as bugs or delivery errors, and resolve them promptly.
- Client Communication: Communicate updates and resolutions to clients in a timely and professional manner.
- Opportunities Enhancement: Identify opportunities for customers to enhance their advertising performance and share product insights with the team.
📋 Requisitos
- Fluency in German (Mandatory): Proficiency in both German and English is essential.
- Strong Communication Skills: Possess strong communication, problem-solving, and interpersonal skills.
- Basic Technical Proficiency: Demonstrate basic technical proficiency and computer skills.
- Multi-Tasking Ability: Be able to manage multiple tasks efficiently in a fast-paced environment.
- Team Player Mindset: Exhibit a proactive and customer-oriented mindset as a team player.
💰 Condições
- Competitive Monthly Salary: Competitive monthly salary based on performance.
- Performance-Based Bonuses: Performance-based bonuses for exceptional work.
- Health Insurance & Employee Discounts: Comprehensive health insurance and employee discounts.
- Meal Allowance: Meal allowance to support your daily needs.
- Relocation Support (for Candidates Moving from Within Europe): Relocation assistance for candidates moving within Europe.
- Full Training Provided & Paid: Full training provided at no cost to you, including ongoing career development opportunities.
Join a well-established and reputable company in Lisbon. Work with globally recognized brands in an exciting and innovative field. Enjoy a dynamic and multicultural team environment. Build your career with ongoing training and advancement potential. Benefit from a competitive compensation package. If fluent in German and passionate about digital solutions, we'd love to hear from you! By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Monday, 19 de January — Partly cloudy · Max 14° · Min 8° · Rain 3% (0mm) · Wind 17 km/h
Previsão para os dias seguintes
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Tue, 20 JanPartly cloudyMax 14° · Min 8°
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Wed, 21 JanShowersMax 17° · Min 13°
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Thu, 22 JanRainMax 14° · Min 12°
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Fri, 23 JanShowersMax 13° · Min 9°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- Lisboa
- Start
- 19/01/2026