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Descrição
📋 Descrição da Função
We are currently seeking German-speaking Customer Support Agents to join our dynamic team in Lisbon. This opportunity allows you to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.
🎯 Responsabilidades
- Support High-Level Clients: Provide support via chat, email, and phone for high-value clients.
- Assist with Self-Serve Platform: Assist customers using our self-serve advertising platform and related tools.
- Pre-and Post-Sales Support: Offer pre-sales and post-sales support for digital advertising products.
- Troubleshooting: Resolve technical issues such as bugs or delivery errors.
- Communicate Updates: Communicate updates and resolutions to clients in a timely and professional manner.
- Enhance Advertising Performance: Identify opportunities for customers to improve their advertising performance.
- Gather Feedback: Gather client feedback and share insights to enhance the user experience.
📋 Requisitos
- Fluency in German (Mandatory): Proficiency in both German and English is required.
- Strong Communication Skills: Excellent communication, problem-solving, and interpersonal skills are essential.
- Basic Technical Proficiency: Basic technical proficiency and computer skills are necessary.
- Multi-tasking Ability: The ability to manage multiple tasks in a fast-paced environment is crucial.
- Team Player Mindset: A proactive and customer-oriented mindset as a team player is valued.
💰 Condições
- Competitive Monthly Salary: Competitive monthly salary with performance-based bonuses.
- Health Insurance & Employee Discounts: Comprehensive health insurance and employee discounts are provided.
- Meal Allowance: Meal allowance to support your daily needs.
- Relocation Support (for Candidates Moving from Within Europe): Relocation support for candidates moving within Europe is available.
- Full Training Provided: Full training will be provided, including paid time.
- Career Progression Opportunities: Real career progression opportunities in a leading industry are offered.
Esta descrição foi aprimorada automaticamente com IA para melhor legibilidade, mantendo toda a informação original.
Meteorologia no dia de início
quarta-feira, 25 de fevereiro — Parcialmente nublado · Máx 18° · Mín 14° · Chuva 33% (0mm) · Vento 13 km/h
Previsão para os dias seguintes
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qui, 26 fevParcialmente nubladoMáx 21° · Mín 12°
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sex, 27 fevParcialmente nubladoMáx 17° · Mín 12°
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sáb, 28 fevParcialmente nubladoMáx 16° · Mín 11°
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dom, 1 marParcialmente nubladoMáx 18° · Mín 12°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Atendimento / Call Center
- Estado
- —
- Localização
- Lisboa
- Início
- 25/01/2026
Salário de Mercado
€920 - €2 245/mês