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Customer Support with German in Lisbon

Recruityard

Oferta Full-time
Atendimento / Call Center Lisboa €920 - €2 245/mês mercado Posted 4 weeks ago
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25/01/2026
Há 4 weeks ago

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Description

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📋 Descrição da Função

We are currently seeking German-speaking Customer Support Agents to join our dynamic team in Lisbon. This opportunity allows you to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their online presence.

🎯 Responsabilidades

  • Support High-Level Clients: Provide support via chat, email, and phone for high-value clients.
  • Assist with Self-Serve Platform: Assist customers using our self-serve advertising platform and related tools.
  • Pre-and Post-Sales Support: Offer pre-sales and post-sales support for digital advertising products.
  • Troubleshooting: Resolve technical issues such as bugs or delivery errors.
  • Communicate Updates: Communicate updates and resolutions to clients in a timely and professional manner.
  • Enhance Advertising Performance: Identify opportunities for customers to improve their advertising performance.
  • Gather Feedback: Gather client feedback and share insights to enhance the user experience.

📋 Requisitos

  • Fluency in German (Mandatory): Proficiency in both German and English is required.
  • Strong Communication Skills: Excellent communication, problem-solving, and interpersonal skills are essential.
  • Basic Technical Proficiency: Basic technical proficiency and computer skills are necessary.
  • Multi-tasking Ability: The ability to manage multiple tasks in a fast-paced environment is crucial.
  • Team Player Mindset: A proactive and customer-oriented mindset as a team player is valued.

💰 Condições

  • Competitive Monthly Salary: Competitive monthly salary with performance-based bonuses.
  • Health Insurance & Employee Discounts: Comprehensive health insurance and employee discounts are provided.
  • Meal Allowance: Meal allowance to support your daily needs.
  • Relocation Support (for Candidates Moving from Within Europe): Relocation support for candidates moving within Europe is available.
  • Full Training Provided: Full training will be provided, including paid time.
  • Career Progression Opportunities: Real career progression opportunities in a leading industry are offered.

This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Wednesday, 25 de February — Unspecified conditions · Max 17° · Min 14° · Rain 25% (0.2mm) · Wind 11 km/h

Previsão para os dias seguintes

  • Thu, 26 Feb
    Showers
    Max 20° · Min 12°
  • Fri, 27 Feb
    Partly cloudy
    Max 17° · Min 12°
  • Sat, 28 Feb
    Partly cloudy
    Max 16° · Min 11°
  • Sun, 1 Mar
    Partly cloudy
    Max 17° · Min 10°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Location
Lisboa
Start
25/01/2026
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Salário de Mercado

€920 - €2 245/mês