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Descrição
📋 Descrição da Função
We are currently seeking German-speaking Customer Support Agents to join our dynamic team in Lisbon. This is an exciting opportunity for individuals who want to work with leading global brands in the digital advertising space, supporting high-value clients and helping them achieve their online growth objectives.
🎯 Responsabilidades
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.
📋 Requisitos
- Fluency in German (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.
💰 Condições
- Competitive monthly salary based on performance.
- Performance-based bonuses.
- Health insurance and employee discounts.
- Meal allowance.
- Relocation support (for candidates moving from within Europe).
- Full training provided and paid.
- Real career progression opportunities in a leading industry.
Esta descrição foi aprimorada automaticamente com IA para melhor legibilidade, mantendo toda a informação original.
Meteorologia no dia de início
sexta-feira, 9 de janeiro — Aguaceiros · Máx 16° · Mín 11° · Chuva 53% (0.4mm) · Vento 16 km/h
Previsão para os dias seguintes
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sáb, 10 janParcialmente nubladoMáx 15° · Mín 10°
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dom, 11 jan—Máx 16° · Mín 9°
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seg, 12 janAguaceirosMáx 16° · Mín 12°
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ter, 13 janAguaceirosMáx 15° · Mín 12°
Detalhes
- Tipo de listagem
- Oferta de emprego
- Tipo horário
- Full-time
- Categoria
- Atendimento / Call Center
- Estado
- —
- Localização
- Lisboa
- Início
- 05/01/2026