Deployment Support Engineer

What You Will Do

Lead deployments of MES and application environments

Execute remote installations of MES environments and applications

Validate pre‑conditions, dependencies, and compatibility before deployment

Ensure smooth, structured, and auditable installation flows

Manage environment governance and access

Control and grant access according to governance policies

Enforce environmental limits, quotas, and expiration rules

Ensure secure and compliant access workflows across teams and customers

Optimize and scale MES environments

Monitor resource consumption (CPU, memory, storage, cluster health)

Identify scaling needs and perform capacity adjustments

Guarantee highly stable, performant and cost‑efficient environments

Deploy and support solutions in DMZ environments

Execute deployments in DMZ or restricted network zones

Validate firewall, routing, reverse proxy and TLS configurations

Ensure ongoing availability, compliance, and secure connectivity

Troubleshoot complex deployment issues

Investigate problems using logs, containers, pods, events, and system traces

Collaborate with engineering, SRE, and infrastructure teams when required

Resolve installation and post‑installation issues with a root‑cause mindset rather than workarounds

Provide infrastructure consulting

Advise partners and customers on best practices for infrastructure, virtualization, container platforms, and network setups

Clarify responsibilities between internal teams, integrators, and customers to reduce risks and deployment delays

Drive continuous improvement

Document lessons learned and corrective/preventive actions

Contribute to internal knowledge bases, troubleshooting playbooks, and evolving best practices

Help improve automation, observability, and deployment tooling

Requirements

What You Will Bring

Strong experience with Docker and Kubernetes/OpenShift: containerized deployments, pod troubleshooting, logs, events, networking, health checks

Solid background in Linux (networking, volumes, system services, journaling)

Hands‑on experience with VMware or Hyper‑V (VM provisioning, configuration, snapshots)

Strong problem‑solving and investigative skills, with a methodical, log‑oriented approach

Ability to troubleshoot beyond standard procedures, going deep when needed

Strong organization, time‑management, and prioritization skills

High attention to detail, ownership, and accountability

Excellent communication skills and ability to work cross‑functionally

Initiative and a drive for continuous improvement and best practices adoption

Excellent written and spoken English communication skills

What we consider a plus (not mandatory)

Experience with Kafka or ClickHouse in distributed deployments

Familiarity with the Manufacturing / MES / industrial domain (Semiconductor, Electronics, Medical Devices, Industrial Equipment)

Experience with SQL Server, including backup/restore, high availability, and performance considerations

Knowledge of the ITIL framework, particularly related to change, incident, and problem management

Exposure to data platforms for operational reporting, analytics, dashboards, or log aggregation

Experience working with reverse proxies, TLS certificates, and secure network architectures

Understanding of DevOps‑adjacent tools, such as CI/CD pipelines, monitoring and observability stacks (Prometheus, Grafana, ELK), or scripting for automation (PowerShell, Bash)

Diversity, Equity and Inclusion are a source of commitment and innovation

At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences.

Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.

If you need accommodation during the recruitment process, please let us know - we're happy to support you.

Apply for this job here!