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French Customer Service Representative Lisbon

Adecco - Recursos Humanos

Oferta Full-time
Atendimento / Call Center Lisboa 15 000 € /ano Publicado há 2 semanas
35
Visualizações
0
Candidaturas
04/02/2026
Há há 2 semanas

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Customer Service Representative French & English (C1)

We are looking for a bilingual Customer Service Representative, fluent in French and English, to join our dynamic and international team in Lisbon.

This role plays a key part in ensuring smooth communication between clients and employees, guaranteeing high-quality and efficient service delivery.

Key Responsibilities

Coordinate with employees to ensure timely execution of services

Support clients during the onboarding process, ensuring accurate data collection

Troubleshoot service execution issues (e.g., access difficulties)

Manage client feedback, including complaints, damages, or quality concerns

Handle employee absences according to internal procedures

Ensure clients' payment information is accurate and up to date

Respond to employee inquiries about contracts and payroll

Provide performance feedback to employees and escalate issues when necessary

Process contract changes as needed

Assist in planning and organizing events for employees and clients

Make regular contact with employees and clients to ensure service quality and gather feedback

Your Profile

Fluency in French and English (C1)

Strong interpersonal and communication skills

Customer-focused with great phone etiquette and relationship-building skills

Ambitious, committed, and eager to grow professionally

Problem-solver with strong attention to detail

What We Offer

Competitive salary package

Join a growing international project

Real career progression opportunities

A collaborative, dynamic, and innovative work environment

Ready to take the next step in your career?

Join us in Lisbon and be part of building something truly unique from the ground up!

Meteorologia no dia de início

quarta-feira, 25 de fevereiro — Parcialmente nublado · Máx 18° · Mín 14° · Chuva 33% (0mm) · Vento 13 km/h

Previsão para os dias seguintes

  • qui, 26 fev
    Parcialmente nublado
    Máx 21° · Mín 12°
  • sex, 27 fev
    Parcialmente nublado
    Máx 17° · Mín 12°
  • sáb, 28 fev
    Parcialmente nublado
    Máx 16° · Mín 11°
  • dom, 1 mar
    Parcialmente nublado
    Máx 18° · Mín 12°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
—
Salário
15 000 € /ano
Localização
Lisboa
Início
04/02/2026
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