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French Customer Service Representative Lisbon

Adecco - Recursos Humanos

Oferta Full-time
Atendimento / Call Center Lisboa 15 000 € /ano Posted 3 weeks ago
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04/02/2026
Há 3 weeks ago

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Description

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Customer Service Representative French & English (C1)

We are looking for a bilingual Customer Service Representative, fluent in French and English, to join our dynamic and international team in Lisbon.

This role plays a key part in ensuring smooth communication between clients and employees, guaranteeing high-quality and efficient service delivery.

Key Responsibilities

Coordinate with employees to ensure timely execution of services

Support clients during the onboarding process, ensuring accurate data collection

Troubleshoot service execution issues (e.g., access difficulties)

Manage client feedback, including complaints, damages, or quality concerns

Handle employee absences according to internal procedures

Ensure clients' payment information is accurate and up to date

Respond to employee inquiries about contracts and payroll

Provide performance feedback to employees and escalate issues when necessary

Process contract changes as needed

Assist in planning and organizing events for employees and clients

Make regular contact with employees and clients to ensure service quality and gather feedback

Your Profile

Fluency in French and English (C1)

Strong interpersonal and communication skills

Customer-focused with great phone etiquette and relationship-building skills

Ambitious, committed, and eager to grow professionally

Problem-solver with strong attention to detail

What We Offer

Competitive salary package

Join a growing international project

Real career progression opportunities

A collaborative, dynamic, and innovative work environment

Ready to take the next step in your career?

Join us in Lisbon and be part of building something truly unique from the ground up!

Weather on start day

Wednesday, 25 de February — Partly cloudy · Max 18° · Min 14° · Rain 33% (0mm) · Wind 13 km/h

Previsão para os dias seguintes

  • Thu, 26 Feb
    Partly cloudy
    Max 21° · Min 12°
  • Fri, 27 Feb
    Partly cloudy
    Max 17° · Min 12°
  • Sat, 28 Feb
    Partly cloudy
    Max 16° · Min 11°
  • Sun, 1 Mar
    Partly cloudy
    Max 18° · Min 12°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Salary
15 000 € /ano
Location
Lisboa
Start
04/02/2026
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