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Description
📋 Descrição da Função
We are seeking German-speaking Customer Consultants to join our Retention team based in Portugal. This role is remote and offers 100% of the workload on a permanent contract.
🎯 Responsabilidades
- Provide exceptional customer service to clients.
- Handle inquiries, complaints, and feedback efficiently.
- Maintain high standards of communication with German-speaking customers.
- Support retention efforts by identifying and addressing customer concerns proactively.
- Collaborate with cross-functional teams to resolve complex issues.
📋 Requisitos
- Excellent command of the German language (written and spoken).
- Strong problem-solving skills and ability to handle multiple tasks simultaneously.
- Proficiency in using CRM systems for efficient record keeping.
- Ability to work independently as well as part of a team.
- Experience in customer service or related field is preferred.
💰 Condições
- Workload: 100% (Permanent Contract)
- Location: Remote in Portugal
- Benefits: Competitive salary, professional development opportunities, and a supportive company culture.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 14 de January — Showers · Max 13° · Min 8° · Rain 45% (0.7mm) · Wind 5 km/h
Previsão para os dias seguintes
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Thu, 15 JanRainMax 11° · Min 7°
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Fri, 16 JanThunderstormMax 10° · Min 6°
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Sat, 17 JanShowersMax 10° · Min 4°
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Sun, 18 Jan—Max 11° · Min 1°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- ( Todas as Zonas )
- Start
- 14/01/2026