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Description
📋 Descrição da Função
We are seeking German-speaking Customer Consultants to join our Retention team based in Portugal. This role is remote and offers 100% of the workload on a permanent contract.
🎯 Responsabilidades
- Provide exceptional customer service to clients.
- Handle inquiries, complaints, and feedback efficiently.
- Maintain high standards of communication with German-speaking customers.
- Support retention efforts by identifying and addressing customer concerns proactively.
- Collaborate with cross-functional teams to resolve complex issues.
📋 Requisitos
- Excellent command of the German language (written and spoken).
- Strong problem-solving skills and ability to handle multiple tasks simultaneously.
- Proficiency in using CRM systems for efficient record keeping.
- Ability to work independently as well as part of a team.
- Experience in customer service or related field is preferred.
💰 Condições
- Workload: 100% (Permanent Contract)
- Location: Remote in Portugal
- Benefits: Competitive salary, professional development opportunities, and a supportive company culture.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Saturday, 7 de March — Partly cloudy · Max 17° · Min 7° · Rain 3% (0mm) · Wind 14 km/h
Previsão para os dias seguintes
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Sun, 8 Mar—Max 17° · Min 5°
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Mon, 9 MarShowersMax 11° · Min 7°
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Tue, 10 Mar—Max 14° · Min 4°
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Wed, 11 Mar—Max 19° · Min 5°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- ( Todas as Zonas )
- Start
- 14/01/2026
Salário de Mercado
€920 - €1 933/mês