Back
Jobs › German Customer Consultant - Remote in Portugal
R

German Customer Consultant - Remote in Portugal

Recruityard

Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €1 595 - €2 290/mês mercado Posted 16 hours ago
2
Views
0
Applications
17/01/2026
Há 16 hours ago

Anúncio republicado automaticamente

Este anúncio foi sincronizado a partir da fonte externa Net Empregos para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.net-empregos.com.

És responsável por esta oferta? Contacta a nossa equipa para reclamar a conta da empresa e gerir os anúncios oficiais diretamente na plataforma.

Description

Enhanced version View original →

📋 Descrição da Função

We are seeking German-speaking Customer Consultants to join our Retention team at TOON. This role is remote and based in Portugal.

🎯 Responsabilidades

  • Manage inbound customer calls regarding contract cancellations.
  • Advise customers on services and offers to maintain or increase their subscription value.
  • Upsell and cross-sell products and services.
  • Ensure a high level of customer satisfaction and loyalty.
  • Meet defined quality and performance standards.

📋 Requisitos

  • Fluent in German (mandatory) with good command of English.
  • Previous experience in a call center is valued but not mandatory.
  • Strong customer service and communication skills.
  • Resilience, flexibility, and ability to work under pressure.
  • Detail-oriented, reliable, and punctual.
  • Basic PC skills.
  • Completed technical training or equivalent professional experience.

💰 Condições

  • Work 00 gross/month
  • Performance Bonus (up to): EUR 360.00/month
  • Language Allowance (German/English): EUR 500.00/month
  • Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month
  • Assiduity Allowance: EUR 110.00/month
  • Flex Work Allowance: EUR 60.00/month

Why Apply?

  • Permanent, stable employment within a leading company.
  • Real opportunities for professional development and career growth.
  • Multicultural and dynamic work environment.
  • Attractive compensation package including fixed and variable components.
  • Work fully remote in Portugal.

Clique aqui para se candidatar!

Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta Receber Alertas por Email Comunicar Problema / Queixa

This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Sunday, 18 de January — Unspecified conditions · Max 10° · Min 2° · Rain 13% (0mm) · Wind 13 km/h

Previsão para os dias seguintes

  • Mon, 19 Jan
    —
    Max 12° · Min 3°
  • Tue, 20 Jan
    Partly cloudy
    Max 11° · Min 4°
  • Wed, 21 Jan
    Showers
    Max 14° · Min 9°
  • Thu, 22 Jan
    Showers
    Max 12° · Min 8°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Schedule
Monday to Friday, rotating shifts: - 07:00 - 16:00 - 08:00 - 17:00 - 09:00 - 18:00 Compensation & Benefits Package: - Basic Salary: EUR 920
Location
( Todas as Zonas )
Start
17/01/2026
Share on X Share on LinkedIn ☆ Log in to save favorites