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German Customer Consultant - Remote in Portugal

Recruityard

Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €489 - €1 595/mês mercado Posted 3 months ago
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Applications
17/01/2026
Há 3 months ago

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Description

Enhanced version View original →

📋 Descrição da Função

We are seeking German-speaking Customer Consultants to join our Retention team at TOON. This role is remote and based in Portugal.

🎯 Responsabilidades

  • Manage inbound customer calls regarding contract cancellations.
  • Advise customers on services and offers to maintain or increase their subscription value.
  • Upsell and cross-sell products and services.
  • Ensure a high level of customer satisfaction and loyalty.
  • Meet defined quality and performance standards.

📋 Requisitos

  • Fluent in German (mandatory) with good command of English.
  • Previous experience in a call center is valued but not mandatory.
  • Strong customer service and communication skills.
  • Resilience, flexibility, and ability to work under pressure.
  • Detail-oriented, reliable, and punctual.
  • Basic PC skills.
  • Completed technical training or equivalent professional experience.

💰 Condições

  • Work 00 gross/month
  • Performance Bonus (up to): EUR 360.00/month
  • Language Allowance (German/English): EUR 500.00/month
  • Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month
  • Assiduity Allowance: EUR 110.00/month
  • Flex Work Allowance: EUR 60.00/month

Why Apply?

  • Permanent, stable employment within a leading company.
  • Real opportunities for professional development and career growth.
  • Multicultural and dynamic work environment.
  • Attractive compensation package including fixed and variable components.
  • Work fully remote in Portugal.

Clique aqui para se candidatar!

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This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Saturday, 25 de April — Showers · Max 28° · Min 10° · Rain 40% (0.8mm) · Wind 14 km/h

Previsão para os dias seguintes

  • Sun, 26 Apr
    —
    Max 29° · Min 13°
  • Mon, 27 Apr
    Partly cloudy
    Max 28° · Min 16°
  • Tue, 28 Apr
    Showers
    Max 27° · Min 15°
  • Wed, 29 Apr
    —
    Max 25° · Min 15°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Schedule
Monday to Friday, rotating shifts: - 07:00 - 16:00 - 08:00 - 17:00 - 09:00 - 18:00 Compensation & Benefits Package: - Basic Salary: EUR 920
Location
( Todas as Zonas )
Start
17/01/2026
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Salário de Mercado

€489 - €1 595/mês