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Description
📋 Descrição da Função
We are seeking German-speaking Customer Consultants to join our Retention team based in Portugal. This role is remote and offers 100% of the workload on a permanent contract.
🎯 Responsabilidades
- Provide exceptional customer service to clients.
- Handle inquiries related to product usage, billing, and account maintenance.
- Resolve customer issues efficiently through phone calls or emails.
- Maintain accurate records of interactions for reporting purposes.
- Collaborate with cross-functional teams to improve client satisfaction.
📋 Requisitos
- Fluent in German (native level preferred).
- Excellent communication skills, both verbal and written.
- Proficiency in English is required.
- Strong problem-solving abilities and customer service orientation.
- Ability to work independently as well as part of a team.
- Basic knowledge of the company's products.
💰 Condições
- Full-time position with 40 hours per week.
- Competitive salary package including benefits such as health insurance, vacation days, and professional development opportunities.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 25 de February — Partly cloudy · Max 18° · Min 11° · Rain 5% (0mm) · Wind 6 km/h
Previsão para os dias seguintes
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Thu, 26 Feb—Max 22° · Min 7°
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Fri, 27 Feb—Max 17° · Min 10°
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Sat, 28 FebPartly cloudyMax 19° · Min 6°
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Sun, 1 MarShowersMax 18° · Min 8°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- ( Todas as Zonas )
- Start
- 24/01/2026
Salário de Mercado
€920 - €2 245/mês