Anúncio republicado automaticamente
Este anúncio foi sincronizado a partir da fonte externa Net Empregos para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.net-empregos.com.
És responsável por esta oferta? Contacta a nossa equipa para reclamar a conta da empresa e gerir os anúncios oficiais diretamente na plataforma.
Description
📋 Descrição da Função
We are seeking German-speaking Customer Consultants to join our Retention team in Portugal. Your primary role will be handling incoming calls from customers intending to cancel their contracts, with the goal of retaining them through excellent service, upselling, and cross-selling where applicable.
🎯 Responsabilidades
- Manage inbound customer calls regarding contract cancellations.
- Advise customers on services and offers to maintain or increase their subscription value.
- Upsell and cross-sell products and services.
- Ensure a high level of customer satisfaction and loyalty.
- Meet defined quality and performance standards.
📋 Requisitos
- Fluent in German (mandatory) with good command of English.
- Previous experience in a call center is valued but not mandatory.
- Strong customer service and communication skills.
- Resilience, flexibility, and ability to work under pressure.
- Detail-oriented, reliable, and punctual.
- Basic PC skills.
- Completed technical training or equivalent professional experience.
💰 Condições
Salário: Work 00 gross/month Bonus: Performance Bonus (up to) EUR 360.00/month Afastamento de Idioma: Language Allowance (German/English): EUR 500.00/month Alimentação: Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month Assiduidade: Assiduity Allowance: EUR 110.00/month Flexibilidade: Flex Work Allowance: EUR 60.00/month
If this opportunity matches your profile, we would be happy to receive your application!
Clique aqui para se candidatar!
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Sunday, 12 de April — Partly cloudy · Max 17° · Min 7° · Rain 0% (0mm) · Wind 25 km/h
Previsão para os dias seguintes
-
Mon, 13 AprRainMax 15° · Min 8°
-
Tue, 14 AprPartly cloudyMax 21° · Min 10°
-
Wed, 15 Apr—Max 23° · Min 8°
-
Thu, 16 Apr—Max 25° · Min 8°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Schedule
- Monday to Friday, rotating shifts: - 07:00 - 16:00 - 08:00 - 17:00 - 09:00 - 18:00 Compensation & Benefits Package: - Basic Salary: EUR 920
- Location
- ( Todas as Zonas )
- Start
- 24/01/2026
Salário de Mercado
€920 - €1 667/mês