Anúncios › German Customer Consultant - Remote in Portugal
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German Customer Consultant - Remote in Portugal

Recruityard

Oferta Full-time
Atendimento / Call Center ( Todas as Zonas ) €522 - €11 051/mês mercado Publicado há 3 dias
6
Visualizações
0
Candidaturas
22/12/2025
Há há 3 dias

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Este anúncio foi sincronizado a partir da fonte externa Net Empregos para facilitar a pesquisa em OnlyJobs. Podes consultar o anúncio original em www.net-empregos.com.

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Descrição

Location: Remote in Portugal Workload: 100% (, Permanent Contract) Position Overview: We are looking for German-speaking Customer Consultants to join the Retention team.

Your main responsibility will be handling incoming calls from customers intending to cancel their contracts, aiming to retain them through excellent service, upselling, and cross-selling where applicable.

Main Responsibilities: - Manage inbound customer calls regarding contract cancellations.

  • Advise customers on services and offers to maintain or increase their subscription value.
  • Upsell and cross-sell products and services.
  • Ensure a high level of customer satisfaction and loyalty.
  • Meet defined quality and performance standards.

Candidate Profile: - Fluent in German (mandatory) and good command of English.

  • Previous experience in a call center is valued but not mandatory.
  • Strong customer service and communication skills.
  • Resilience, flexibility, and ability to work under pressure.
  • Detail-oriented, reliable, and punctual.
  • Basic PC skills.
  • Completed technical training or equivalent professional experience.

Work 00 gross/month - Performance Bonus (up to): EUR 360.00/month - Language Allowance (German English): EUR 500.00/month - Meal Allowance of EUR 9.60 per day worked - up to EUR 201.60/month - Assiduity Allowance: EUR 110.00/month - Flex Work Allowance: EUR 60.00/month Why Apply?

  • Permanent, stable employment within a leading .
  • Real opportunities for professional development and career growth.
  • Multicultural and dynamic work environment.
  • Attractive compensation package including fixed and variable components.
  • Work fully remote in Portugal If this opportunity matches your profile, we would be happy to receive your application!

You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

Clique aqui para se candidatar!

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Meteorologia no dia de início

sexta-feira, 26 de dezembro — Condições não especificadas · Máx 10° · Mín 0° · Chuva 0% (0mm) · Vento 6 km/h

Previsão para os dias seguintes

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  • ter, 30 dez
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Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
—
Horário
Monday to Friday, rotating shifts: - 07:00 - 16:00 - 08:00 - 17:00 - 09:00 - 18:00 Compensation & Benefits Package: - Basic Salary: EUR 900
Localização
( Todas as Zonas )
Início
22/12/2025
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