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Description
📋 Descrição da Função
We are seeking German-speaking Customer Consultants to join our Retention team in Portugal. This role is remote and offers 100% of the workload on a permanent contract.
🎯 Responsabilidades
- Provide excellent customer service by handling inquiries, complaints, and issues related to products or services.
- Maintain high standards of communication with customers through phone calls, emails, and other digital channels.
- Collaborate with cross-functional teams to resolve complex customer issues efficiently.
- Collect and analyze feedback from customers to improve our products and services.
📋 Requisitos
- Fluency in German and English (other languages may be considered based on the candidate's experience).
- Strong communication skills, both verbal and written.
- Ability to work independently as well as part of a team.
- Basic knowledge of customer service procedures and CRM systems.
- Proficiency with Microsoft Office Suite.
💰 Condições
- Workload: 100% (Permanent Contract)
- Location: Remote in Portugal
- Benefits: Competitive salary, professional development opportunities, flexible working hours.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 25 de February — Partly cloudy · Max 18° · Min 10° · Rain 8% (0mm) · Wind 7 km/h
Previsão para os dias seguintes
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Thu, 26 Feb—Max 23° · Min 8°
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Fri, 27 Feb—Max 17° · Min 9°
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Sat, 28 FebPartly cloudyMax 19° · Min 7°
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Sun, 1 MarPartly cloudyMax 18° · Min 11°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Location
- ( Todas as Zonas )
- Start
- 27/01/2026
Salário de Mercado
€920 - €2 245/mês