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Description
Dear German Friends, We've got great news for you We are seeking a dedicated bilingual Customer Service Representative fluent in German and English (C1).
This role is pivotal in ensuring seamless communication between our clients and employees, facilitating efficient service delivery.
Responsabilities Coordinate with employees to ensure timely acceptance and execution of services Assist customers during onboarding, ensuring accurate information collection Address and troubleshoot service execution issues, such as accessibility challenges Manage and process customer feedback, damages, and quality concerns Handle employee absences in line with established guidelines Ensure customers' payment information is current and accurate Respond to employee inquiries regarding contracts and payroll matters Provide performance feedback to employees, escalating issues when necessary Initiate contract changes for employees as required Participate in planning and executing events for employees and customers Conduct regular calls to employees and clients to ensure service quality and gather feedback Requirements Ambitious, committed, and focused on self-improvement Exceptional interpersonal and communication skills Excellent telephone etiquette and client relationship management German Fluent in English (C1) Benefits Competitive package An opportunity to be part of a dynamic, international team A role in a growing .
Apply now and thank us later Candidate-se aqui Partilhar #my_centered_buttons { display: flex; justify-content: center; } Guardar Oferta Receber Alertas por Email Comunicar Problema / Queixa
Weather on start day
Friday, 19 de June — Partly cloudy · Max 29° · Min 18° · Rain 0% (0mm) · Wind 17 km/h
Previsão para os dias seguintes
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Sat, 20 JunPartly cloudyMax 30° · Min 19°
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Sun, 21 JunPartly cloudyMax 31° · Min 20°
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Mon, 22 JunPartly cloudyMax 29° · Min 21°
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Tue, 23 JunPartly cloudyMax 35° · Min 21°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Recursos Humanos
- Status
- —
- Location
- Lisboa
- Start
- 17/06/2026
Salário de Mercado
€477 - €1 250/mês