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Description
📋 Descrição da Função
We are currently seeking a German Customer Service Representative to join our dynamic and multinational team in Porto. This role offers an opportunity for personal growth within a supportive environment dedicated to customer satisfaction.
🎯 Responsabilidades
- Daily Communication: Engage with customers daily to support their purchases and requests.
- Customer Relationship Management: Develop long-term relationships with customers through effective communication and service delivery.
- Issue Resolution: Collaborate with internal departments to address customer doubts and concerns.
- Invoicing & Claims Management: Ensure the accuracy of invoicing processes, manage claims, and analyze key performance indicators (KPIs).
- Document Management: Maintain accurate records and archive documents as required.
📋 Requisitos
- Language Proficiency: Fluency in both English and German is mandatory.
- Customer Experience: Experience in customer management and support roles is essential.
- Technical Skills: Strong computer skills are necessary for efficient work processes.
- Personality Traits: Demonstrated dynamism, proactivity, positive energy, and a strong team spirit are required. Good interpersonal skills and a focus on customers with effective communication abilities are also crucial.
💰 Condições
📈 Benefícios
- Long-Term Contract: Enjoy a long-term direct contract with the client.
- Career Growth: This role offers opportunities for professional development within our multinational organization.
This description was automatically enhanced by AI for better readability, maintaining all original information.
Weather on start day
Wednesday, 14 de January — Showers · Max 13° · Min 10° · Rain 98% (0.7mm) · Wind 12 km/h
Previsão para os dias seguintes
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Thu, 15 JanShowersMax 13° · Min 10°
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Fri, 16 JanShowersMax 11° · Min 8°
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Sat, 17 JanShowersMax 10° · Min 6°
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Sun, 18 Jan—Max 11° · Min 3°
Detalhes
- Listing type
- Job Offer
- Schedule Type
- Full-time
- Category
- Atendimento / Call Center
- Status
- —
- Schedule
- 8h to 17h; - Integration into a leading multinational company in the sector, with a truly global reach; - Be part of a dynamic and motivated team that...
- Location
- Porto
- Start
- 13/01/2026
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