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German Customer Service Representative | Porto [327-000034-1]

Adecco - Recursos Humanos

Oferta Full-time
Atendimento / Call Center Porto €920 - €1 933/mês mercado Posted 1 month ago
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13/01/2026
Há 1 month ago

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Description

Enhanced version View original →

📋 Descrição da Função

We are currently seeking a German Customer Service Representative to join our dynamic and multinational team in Porto. This role offers an opportunity for personal growth within a supportive environment dedicated to customer satisfaction.

🎯 Responsabilidades

  • Daily Communication: Engage with customers daily to support their purchases and requests.
  • Customer Relationship Management: Develop long-term relationships with customers through effective communication and service delivery.
  • Issue Resolution: Collaborate with internal departments to address customer doubts and concerns.
  • Invoicing & Claims Management: Ensure the accuracy of invoicing processes, manage claims, and analyze key performance indicators (KPIs).
  • Document Management: Maintain accurate records and archive documents as required.

📋 Requisitos

  • Language Proficiency: Fluency in both English and German is mandatory.
  • Customer Experience: Experience in customer management and support roles is essential.
  • Technical Skills: Strong computer skills are necessary for efficient work processes.
  • Personality Traits: Demonstrated dynamism, proactivity, positive energy, and a strong team spirit are required. Good interpersonal skills and a focus on customers with effective communication abilities are also crucial.

💰 Condições

📈 Benefícios

  • Long-Term Contract: Enjoy a long-term direct contract with the client.
  • Career Growth: This role offers opportunities for professional development within our multinational organization.

This description was automatically enhanced by AI for better readability, maintaining all original information.

Weather on start day

Thursday, 5 de March — Showers · Max 13° · Min 8° · Rain 93% (3.8mm) · Wind 21 km/h

Previsão para os dias seguintes

  • Fri, 6 Mar
    Partly cloudy
    Max 14° · Min 7°
  • Sat, 7 Mar
    Partly cloudy
    Max 15° · Min 7°
  • Sun, 8 Mar
    Partly cloudy
    Max 13° · Min 7°
  • Mon, 9 Mar
    Showers
    Max 10° · Min 8°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Atendimento / Call Center
Status
—
Schedule
8h to 17h; - Integration into a leading multinational company in the sector, with a truly global reach; - Be part of a dynamic and motivated team that...
Location
Porto
Start
13/01/2026
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Salário de Mercado

€920 - €1 933/mês