Anúncios › German-speaking Customer Service Representative - Lisbon (On-Site)
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German-speaking Customer Service Representative - Lisbon (On-Site)

Jobseurope.io

Oferta Full-time
Atendimento / Call Center Aveiro 15 000–25 000 € /ano Publicado há 1 mês
21
Visualizações
0
Candidaturas
23/11/2025
Há há 1 mês

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Descrição

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations.

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

What You Will Do

in this role

As a Customer Service Representative, you will:

Respond to inbound customer requests, documenting relevant case information

Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)

Respond appropriately or escalate customers to higher tiers of support as defined and documented

Collaborate with other technicians to resolve or properly close help tickets

Your qualifications

Concentrix is a great match if you:

Have a high level of German (written and oral) and fluent in English (B2)

Possess excellent writing and verbal communication skills to simplify technical language for non-technical users

Demonstrate patience when communicating and solving issues

Keep up with the latest IT and tech-related trends

Are proactive, self-motivated, and a great team player

If you feel you don’t check every box, we still encourage you to apply.

We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

with indefinite contracts (negotiable depending on your experience and our client's needs)

Competitive salary and performance bonus

Central location in Lisbon, Portugal

Bring-a-friend (referral) bonus opportunities

Full paid training on the

Career development programs

Experience the best version of you!

Meteorologia no dia de início

sexta-feira, 26 de dezembro — Condições não especificadas · Máx 11° · Mín 2° · Chuva 13% (0mm) · Vento 11 km/h

Previsão para os dias seguintes

  • sáb, 27 dez
    Parcialmente nublado
    Máx 13° · Mín 3°
  • dom, 28 dez
    Parcialmente nublado
    Máx 15° · Mín 6°
  • seg, 29 dez
    —
    Máx 15° · Mín 3°
  • ter, 30 dez
    —
    Máx 14° · Mín 5°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Atendimento / Call Center
Estado
—
Modelo trabalho
Presencial
Salário
15 000–25 000 € /ano
Localização
Aveiro
Início
23/11/2025
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