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IT 2nd Level Support

IT House - Global Business Solutions

Oferta Full-time
Tecnologia Porto, PT €940 - €1 972/mês mercado Posted 1 day ago
23
Views
0
Applications
29/05/2026
Há 1 day ago

Description

Original View enhanced

IT House is looking for a IT 2nd Level Support for a direct placement with an end client in the Logistics and Transportation sector.

Main Responsabilities

Support & independently resolve product-specific inquiries of our software systems;

Manage and monitor tickets according to service level agreements;

Prepare and monitor the weekly deployment process;

Perform administrative tasks such as configuration, management of master data and analysis of data;

Independent error analysis, including reproduction in a test environment if required and escalation when necessary;

On-call duty after adequate training.

Requirements

Career change with professional experience or completed training in IT;

Strong communication skills, flexibility and service-oriented mindset are desirable;

High IT affinity with an eagerness to learn new things and finding joy in solving technical challenges;

Ability to work under pressure with organised and analytical methods;

Good knowledge of English.

Benefits

Direct integration into the end clients organization;

Contractual conditions aligned with the candidates profile and experience;

Hybrid working model (Porto);

24 vacation days per year and additional benefits.

Apply by sending your CV to marta.martins@ithouse.pt

Weather on start day

Saturday, 30 de May — Unspecified conditions · Max 20° · Min 16° · Rain 0% (0mm) · Wind 17 km/h

Previsão para os dias seguintes

  • Sun, 31 May
    —
    Max 23° · Min 14°
  • Mon, 1 Jun
    Partly cloudy
    Max 22° · Min 16°
  • Tue, 2 Jun
    Partly cloudy
    Max 20° · Min 16°
  • Wed, 3 Jun
    Partly cloudy
    Max 21° · Min 15°

Detalhes

Listing type
Job Offer
Schedule Type
Full-time
Category
Tecnologia
Status
—
Location
Porto, PT
Start
29/05/2026
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Salário de Mercado

€940 - €1 972/mês