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IT 2nd Level Support

IT House - Global Business Solutions

Oferta Full-time
Tecnologia Porto, PT €940 - €1 972/mês mercado Publicado há 1 dia
23
Visualizações
0
Candidaturas
29/05/2026
Há há 1 dia

Descrição

Original Ver aprimorada

IT House is looking for a IT 2nd Level Support for a direct placement with an end client in the Logistics and Transportation sector.

Main Responsabilities

Support & independently resolve product-specific inquiries of our software systems;

Manage and monitor tickets according to service level agreements;

Prepare and monitor the weekly deployment process;

Perform administrative tasks such as configuration, management of master data and analysis of data;

Independent error analysis, including reproduction in a test environment if required and escalation when necessary;

On-call duty after adequate training.

Requirements

Career change with professional experience or completed training in IT;

Strong communication skills, flexibility and service-oriented mindset are desirable;

High IT affinity with an eagerness to learn new things and finding joy in solving technical challenges;

Ability to work under pressure with organised and analytical methods;

Good knowledge of English.

Benefits

Direct integration into the end clients organization;

Contractual conditions aligned with the candidates profile and experience;

Hybrid working model (Porto);

24 vacation days per year and additional benefits.

Apply by sending your CV to marta.martins@ithouse.pt

Meteorologia no dia de início

sábado, 30 de maio — Condições não especificadas · Máx 20° · Mín 16° · Chuva 0% (0mm) · Vento 17 km/h

Previsão para os dias seguintes

  • dom, 31 mai
    —
    Máx 23° · Mín 14°
  • seg, 1 jun
    Parcialmente nublado
    Máx 22° · Mín 16°
  • ter, 2 jun
    Parcialmente nublado
    Máx 20° · Mín 16°
  • qua, 3 jun
    Parcialmente nublado
    Máx 21° · Mín 15°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Tecnologia
Estado
—
Localização
Porto, PT
Início
29/05/2026
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Salário de Mercado

€940 - €1 972/mês