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IT Operations Engineer

Neotalent Conclusion

Oferta Full-time
Engenharia Lisboa, PT €1 250 - €2 352/mês mercado Publicado há 21 horas
7
Visualizações
0
Candidaturas
02/05/2026
Há há 21 horas

Descrição

Who we are

Conclusion Lifecycle is the Managed Services brand of Conclusion Iberia, focused on delivering long-term, scalable IT services across the full lifecycle, from build to run.

It brings together the Managed Services operation that was previously part of Neotalent Conclusion, with a clearer focus on lifecycle ownership, operational excellence, and long-term partnerships.

Conclusion Lifecycle also acts as the incubator for new lifecycle-based service offerings within Conclusion Iberia, supporting clients with sustainable, resilient, and continuously evolving digital solutions.

Find out more about us at www.conclusionlifecycle.com.

Role Overview

We are looking for an IT Operations Engineer to join our on-site operations teams in Lisbon.

You will play a key role in ensuring the stability, availability, and reliability of IT systems by providing 24/7 operational support to our clients.

This role is performed in rotating shifts, covering continuous service operations.

You will be responsible for real-time monitoring, incident handling, and operational follow-up, contributing directly to service continuity and operational excellence.

What You Will Do

Monitor systems and infrastructure in real time using tools such as Zabbix, SCOM, or similar monitoring platforms;

Detect, log, and document events and incidents with accuracy and clarity;

Register, update, and track incidents in ticketing systems from detection through resolution and closure;

Analyze incidents to understand root causes, required actions, and appropriate escalation paths;

Communicate clearly in writing with technical and non-technical teams during incident handling;

Proactively follow up on incidents, ensuring timely updates, resolution, and handover across shifts;

Work in rotating shifts as part of a 24/7 operations model, ensuring continuous support to clients.

What you are like

Experienced with monitoring tools such as Zabbix, SCOM, or equivalent platforms;

Proficient in using ticketing and logging systems and following incident management best practices;

Strong analytical and troubleshooting skills, with a structured and detail-oriented approach;

Clear and effective written communicator, comfortable documenting incidents and operational actions;

Proactive, reliable, and comfortable working in shift-based environments;

Able to collaborate effectively within operational teams and follow defined escalation processes;

Clear and effective communicator, with English proficiency at B2 level or above.

Why join us

Work on challenging projects for big clients

Learn more about emerging technologies

Possibility of working remotely (when applicable to the role)

Design your career plan

Access to continuous training and certifications

Evolve through our internal mobility program

  • � and much more!

To apply:

Please send your CV to talent.pt@neotalentconclusion.com with BDP_OEL in the email subject.

Meteorologia no dia de início

domingo, 3 de maio — Aguaceiros · Máx 20° · Mín 14° · Chuva 43% (0.9mm) · Vento 14 km/h

Previsão para os dias seguintes

  • seg, 4 mai
    Parcialmente nublado
    Máx 19° · Mín 13°
  • ter, 5 mai
    Parcialmente nublado
    Máx 19° · Mín 13°
  • qua, 6 mai
    Parcialmente nublado
    Máx 20° · Mín 13°
  • qui, 7 mai
    Aguaceiros
    Máx 17° · Mín 13°

Detalhes

Tipo de listagem
Oferta de emprego
Tipo horário
Full-time
Categoria
Engenharia
Estado
—
Localização
Lisboa, PT
Início
02/05/2026
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Salário de Mercado

€1 250 - €2 352/mês