IT Software Specialist - IAM

Randstad Digital is hiring a IT Software Specialist - IAM for direct integration, in a .Hybrid work model (3 days on-site; 2 days remote / week).

Identity and Access Management OperationsAdminister user lifecycle management processes, including provisioning, de-provisioning, and role-based access control (RBAC)Investigate and resolve IAM system issues, with a focus on IdentityNow, Microsoft Entra or equivalent tools, ensuring minimal disruption to business operationsMonitor and address IAM-related incidents, collaborating with relevant stakeholders for resolutionPerform regular access reviews, and audits, and take the corrective actions for the findings, to ensure compliance with organizational policies and regulatory requirementsSystem Integration and ImprovementParticipate in the design/ implementation, and manage IAM solutions to provide secure and seamless access to resourcesParticipate in the integration of IAM systems with third-party applications, to improve authentication and access processes.Design and support the implementation of the user access review within ITSM tool.Collaborate with IT Security teams to align IAM strategies with broader security initiatives and mitigate risksConduct risk assessments and implement improvements to enhance the efficiency and security of IAM processes Documentation and TrainingDevelop and maintain IAM policies, procedures, and technical documentationProvide training and support to internal teams/ end-users on IAM systems and best practicesCollaboration and Strategic PlanningAct as a liaison between application owners, internal/external auditors, and IT teams to ensure effective communication and alignment of IAM goalsContribute to long-term IAM strategies and initiatives to meet evolving business and security requirementsRecurring TasksManage operational IAM activities, including investigating and resolving incidentsParticipate in project-based tasks such as system upgrades, testing, and implementation of new IAM solutionsProvide support to internal control team for ad-hoc topics/findings related to user access managementConduct comparative IAM checks for discrepancies across systems (SuccessFactors vs.

Active Directory vs.

ServiceNow through IAM tools)Collaborate with Service Desk to address identified inconsistencies and ensure the inconsistencies are solvedGenerate Joiners/Leavers/Transfer report and review application access files, share findings with application owners for validation and updates.

Implement corrective actions for the identified findings (e.g., remove users ‘access rights from the application or disable users’ accounts) and obtain the management approval for the actions takenSupport Internal Control processes by gathering and reviewing evidence for IAM compliance, following up with application owners as necessaryContribute to solving IAM issues identified as result of ICOSIT testing.Identify and improve gaps in the IAM processes (e.g. management of the external accounts)Manage audit-related tasks for internal/external auditors, including evidence upload to external audit platform, gathering active user lists and resolving complex queries Proficiency in identity and access management systems, especially IdentityNow and Microsoft EntraFamiliarity with audit processes, active user list management, and evidence gatheringStrong organizational skills to manage tasks with varying levels of complexity and urgencyEffective communication skills for collaborating with internal teams and external auditorStrong scripting skills (PowerShell or any other scripting language)Solid foundations in API manipulation (get, post, patch, delete...)Proficiency in Active Directory and AD management tools, such as ManageEngine ADAudit PlusKnowledge of the Postman tool will be considered as a plusKnowledge of MS SQL database and T-SQL will be appreciatedExceptional ability to manage complexity and deliver high-quality decisionsProactive, organized, and action-oriented, with a strong drive to achieve resultsResilient and resourceful, capable of instilling trust and fostering collaboration across teams